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Implementation Analyst

Posted: 12 Mar 2021 Closes: 16 Jun 2021
London (FT) Competitive
Permanent & Full-time JR005866

About Us

The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.

We have offices in more than 35 cities, including London, New York, Hong Kong, Beijing, Manila, Sofia, San Francisco and Tokyo. Join us and find an inclusive and fast-paced environment with unique opportunities to support every step of your career. Learn more about the FT, including announcements and career opportunities, at aboutus.ft.com.


 

The Role / Position Overview

One of the world’s leading global business news publishers - the Financial Times - is recognised as an innovator within the media industry, pioneering successful new digital business models and delivery. Within this dynamic, customer-centric organisation reacting to a fast-moving digital environment, the Data team plays a pivotal role in driving the success of the FT, helping to shape all areas of our multichannel strategy. Over the past several years, the Analytics team has established itself as an independent source of truth and strategic advice for the whole business.

Data plays a central role in the FT’s growth as a successful, subscription based digital media publisher, and ensuring the quality of this data is vital. We need accurate data to help us understand our business and make the right strategic decisions.


 

Key Responsibilities

We now have a unique opportunity for someone passionate about solving problems, and maintaining quality systems to take on a newly created position within the Analytics team. This role requires the successful candidate to work with the analytics and product teams to ensure we are collecting accurate and consistent data about our customers and their behaviour across the FT’s digital platforms. It also demands excellent analytical skills to help the business uncover holes in our paid content model, and the project management and ownership skills to work across a number of departments (product, technology, commercial) to implement change in order to reduce data and revenue leakage.


 

Required Skills / Experience 

Essential

  • Have a passion for digital business, mobile, and emerging technologies

  • Proven experience creating and maintaining web analytics tagging documentation and related data schemas.

  • 2+ years of experience in digital analytics, content strategy, media and search advertising, online commerce, data mining or related fields.

  • Presentation and communication skills - particularly strong in simplifying complex data and presenting analytical findings to non-technical audiences

  • Data analysis

  • Proven ability to manage workflows involving multiple stakeholders and deliver outcomes in a timely manner

  • Experience working with and interpreting digital / online behavioural data sets

  • Experience working with product management or technology teams on identifying and addressing bugs

  • Excellent knowledge of web analytics, testing and usability tools and services like Google Analytics, Google Tag Manager, Data Studio, Google Search Console, Google Optimize

  • Experience mapping data pipelines. 

  • SQL skills

  • Stay up to date with the latest trends in digital analytics, online marketing and design

  • Self-motivated, with an ability to manage and follow up on multiple tasks simultaneously

  

Desirable

  • Have a passion for data visualisation & familiarity with techniques (could range from basic to advanced)

  • University degree attainment in Mathematics / Computer Science / Statistics / Economics / or similar numerate discipline

  • Product Management or Business Analyst (BA) experience

  • Basic knowledge of Javascript

  • A commercially minded individual - ability to understand the commercial imperatives behind the data needs

  • Ability to document product journeys and/or control frameworks 

  • Proven experience across a range of project management methodologies (e.g. Agile, Kanban, etc.)

What’s in it for you? Our Benefits

Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; 

  • Competitive Salary 

  • Holidays & Flexible Working -  Employees receive 25 days holiday annually, extending to 30 after two years. You can organise flexible working arrangements with your line manager.

  • Employee Wellbeing -  This service includes a 24-hour professional advice and counselling phone line. Employees can also access up to six face to face counselling sessions.

  • FT Pension plan -  The FT will double your pension contributions. You can contribute up to 6% of your salary if you are 44 and under, and up to 8% from aged 45 and over.

  • Cycle to work scheme -  This scheme provides employees with a tax-free bike through salary sacrifice.

  • Charity matching - If you take part in a sponsored event or raise money for charity, the FT will match donations up to £500 per employee per year.

Full details of our benefits can be found here.


 

Further Information

At the FT, we are committed to providing an inclusive working environment for all. We are an equal opportunities employer that seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. We aim to treat all employees in a fair and consistent manner, promote good working relationships to encourage high standards of conduct and performance within a work environment free from harassment, bullying and discrimination. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.

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