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Inbound Supplier Analyst

Posted: 28 Sep 2020 Closes: 27 Nov 2020
London, England, United Kingdom Competitive
Permanent & Full-time MTF_DA7F020D07


At MATCHESFASHION we are on a mission to offer the most personal luxury shopping experience in the world. We are renowned and respected for the relationships we build with clients and our brand partnerships. To achieve our ambition, we capitalise on our unique combination of technical savviness and global innovation mixed with curated content.


We bring together a modern edit of over 700 established and new generation designers. Founded over 30 years ago as a brick and mortar store, we transitioned online in 2012. In 2017, APAX Partners acquired a majority stake in MATCHESFASHION, fueling our expansion. We now ship to 176 countries, have over 70 million site visits and 95% of our sales are online with the majority of sales made internationally.

We have a global website, mobile apps, retail stores, private shopping, VIP events and 24/7 customer care and MyStylist teams. We have offices in the UK and Hong Kong. In London, our head office is based in The Shard, our brand-new creative hub is in Here East and last year we launched No.5 Carlos Place, a completely new retail concept combining digital and physical interaction.

We lead the way, moving our industry forward, and we are always looking for talented individuals to come in and inspire the world with us.


Diversity and Inclusion is a priority for MATCHESFASHION - we delight customers around the world and so it's important that our team represents our customers.

We want to attract the very best talent and create an inclusive environment that celebrates the diversity of our people and enables them to do the best work of their careers. We recognise the world is not a perfect place and that bias exists, which is why we take a focused approach in this area and are committed to ensuring that all our people processes are equitable.

We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.


Due to our growth plans we have a fantastic opportunity for analyst to join our Logistics team in the role of Inbound Supplier Analyst. Working in a team of two, the role is key in providing the support to the Inbound Supply Chain Manager as well as the wider Logistics team at MATCHESFASHION in all aspects of supplier deliveries, supplier compliance, intake scheduling, supplier reverse logistics and regular reporting.

  • Support the Supply Chain Manager in making data driven decisions to prioritise activities supporting smooth day to day inbound operations.
  • Key point of contact for intake and order queries from the warehouse team, working with key stakeholders to reduce receipt queries.
  • Run induction training sessions on vendor portal onboarding to reduce contacts on frequently asked questions.
  • Develop training materials incl. frequently asked questions to ensure all information for suppliers remains relevant.
  • Produce regular reporting packs for the Logistics and Merchandising teams, providing accurate information relevant to supplier performance dashboards.
  • Support the warehouse and Merchandising teams with accurate short-term inbound forecasting through scheduling intake from brands.
  • Work with Merchandising to provide clear daily priorities to inbound freight and warehouse teams.
  • Arrange stock movements back to supplier for faulty and obsolete stock (RTV) from instructions from Merchandising and Quality teams.Report on RTV status incl. volume, age, cost and credits from supplier.
  • Develop key contacts within brands for operations (deliveries and returns).
  • Identify areas of opportunity for process improvement and champion culture of continuous improvement.


  • You will have excellent attention to detail;
  • Be quick to act and have a proactive approach to all tasks undertaken;
  • Ability to effectively communicate with stakeholders of all levels across the business (verbal and written), explaining complex issues and processes in a clear and concise manner.
  • Take an analytical and proactive approach to problem solving;
  • Have excellent Microsoft Excel skills;
  • Ability to develop strong working relationships with internal and external stakeholders.
  • Be capable in providing fast and accurate information;
  • Be commercially driven with an appetite to drive business improvement;
  • Demonstrate experience of working in a fast-paced operational environment individually and as part of a professional team;
  • Ability to coordinate changing priorities, understand 'what good looks like', and capable of planning and multi-tasking to complete assignments;
  • Demonstrate a solution focused approach to analysing challenges and issues as they arise - think \"Out the Box\" if a tangible benefit can be gained;
  • Experience with Salesforce and MicroStrategy desired but not essential;
  • Supply chain, Logistics and/or Buying and Merchandising operations exposure is desired but not essential;
  • All applicants must hold the right to work in the UK.


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