Skip to main content

Incident Control Centre Administrator

Posted: 8 Oct 2020 Closes: 6 Nov 2020
Vespasian House, Dorchester, United Kingdom £21,892 - £24,157
Temporary NHS_gFST31JfqRED

Incident Control Centre Administrator

Job Reference: 467-CCG-462.20

Employer: Department: System Integration Location: Vespasian House, Dorchester Salary: £21,892 - £24,157


Before applying for this position, please ensure that you read the guidance document 'Applying for a Career with Dorset CCG' available in the 'Documents' section below. This advert may be closed at any time prior to the advertised closing date if sufficient suitable applications are received and therefore you are encouraged to submit your application as soon as possible to avoid disappointment. Once your application form has been submitted you will receive an automatic notification from NHS Jobs to confirm that your application has been successfully received by us. All further communication from us regarding your application will be sent via your NHS Jobs account; therefore you should ensure that you regularly check your NHS Jobs account and your emails following your application. We will contact all candidates to confirm the outcome of their application.

Dorset CCG is recruiting a full-time (37.5hrs) Incident Control Centre Administrator on a 1 year fixed term contract. This is an exciting opportunity for the successful candidate to have an opportunity to work in a fast-paced environment dealing with administrative tasks relating to all aspects of the Incident Control Centre, such as the Covid-19 response, Emergency Preparedness, Resilience & Response, and the EU Exit. Due to the nature of the role, there will be a requirement to work flexibly to meet the needs of the Incident Control Centre, which will include evening and weekend support on a rota-basis.

The role involves:

- undertaking general office duties, as required, e.g. typing, data processing, scanning/copying, in line with Trust Policies and Procedures;

- taking overall responsibility for the provision of comprehensive, efficient and high-quality administration services to enable the ICC team to deliver an effective timely response to requests;

- managing high-level co-ordination and communication between staff at all levels of the CCG in order to produce papers and reports for meetings and key stakeholders;

- developing and maintaining effective working relationships at all levels, internal and external to the CCG, including NHS and non-NHS organisations across the Dorset health community, locally and regionally;

- maintaining timely and accurate outputs for all work.

The successful candidate will need:

- extensive administrative experience working within set procedures and of using their own initiative;

- experience of working in a fast-paced environment and being able to prioritise effectively;

- excellent communication skills in order to effectively communicate with colleagues at all levels;

- the ability to be able to cope under pressure.

Please see the Job Description and Person Specification for further information or make contact with us to discuss this role further.

The Incident Control Centre team is part of the wider Urgent & Emergency Care Team. The position will require the successful candidate to work from home, and all IT equipment will be supplied to enable you to do this effectively.

Interviews will take place on 29 October 2020 via Microsoft Teams

Our Mission

Using our clinical understanding, we strive to lead continuous improvements to health and care services in Dorset. Our key mission is to support people in Dorset to lead healthier lives, for longer.

This mission sets out our ultimate purpose. It defines what we must aim to achieve every day, through every decision and every interaction we have as an organisation. It also incorporates our vision statement. Our mission statement is explained as follows:
  • 'Supporting people' reflects our role of commissioning services for those who fall ill and in preventing illness in the first place. It also recognises the need for us to support people to manage their own health and to work with them to do this successfully.
  • We have a duty of care for all people while they are 'in Dorset' - not just Dorset residents.
  • 'Healthier lives' is the ultimate outcome we are aiming for. It reflects a need to prevent illness (e.g. through education), as well as recognising the need to provide timely services for everyone.
As a clinical commissioning group we have a responsibility as leaders within the health economy. Our unique position as clinicians also allows us to view things differently.

We already have an excellent health service in Dorset but, excellent services can still, and must, be improved to reflect a continually changing economy and society. By using our clinical understanding and different perspective we can drive continuous improvements, not just in health care but across all services within Dorset.

UK Registration

Applicants must have current UK professional registration. For further information please see .

To stay safe in your job search we recommend that you visit SAFERjobs ( ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the for information on common scams and to get free, expert advice for a safer job search.

Share Job