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IT Apprentice - Level 4

Posted: 13 Mar 2020 Closes: 30 Mar 2020
Plymouth £19,313
Apprenticeship hm-land-registry/20200313182148

This is a very exciting time to join the in-house, award-winning Digital, Data and Technology (DDaT) Directorate. It is at the heart of our move to be a digital, data-driven organisation with the ambition to provide our customers with modern, efficient digital services 

This is your chance to secure an IT Business Analyst, Tester or Service Management Analyst apprenticeship unlike any other. At HM Land Registry (HMLR), you’ll get all the benefits of an apprenticeship - paid work experience, valuable skills and a recognised qualification. But that’s not all, you will also have the chance to help shape our future. 

To learn more about these roles, the qualifications, talk to HMLR IT professionals, what working at HM Land Registry is like and hints and tips on what a good application looks like there will be an opening evening from 6:00pm – 8:00pm (tea/coffee/chance to chat on 
arrival from 5:30pm) at Seaton Court, 2 William Prance Road, Plymouth, PL6 5WS on Wednesday 18 March 2020. To register your interest, please email your name and contact number, including the name(s) of any guests to 

Job description

Through your apprenticeship you will undertake a Level 4 Diploma in your chosen field and get exposure to traditional methodologies as well as newer agile and digital ones, whilst being supported by your manager and a buddy. 

We have 3 exciting Level 4 apprenticeships roles: 

2 x IT Business Analyst Apprentice - 
As a Business Analyst, you will become a trusted adviser to the business stakeholder and product owner. You will learn to provide independent and unbiased critical analysis ensuring outcomes and deliverables align with HM Land Registry's business strategy. You will build the confidence and skills to influence and negotiate with stakeholders. You will learn how to elicit, document and manage user and business needs. 

Expected start date: September 2020 

1 x Tester - 
The Tester contributes to ensuring the appropriate level of quality check is made at the appropriate stages of the software development lifecycle. The Tester will work with the team to ensure that testing is carried out and that quality issues are sufficiently considered during development process. The Tester will provide team members with practical advice and recommendations about resolving test issues and through this interaction will support delivery of a quality solution. Part of the role with involve writing high quality code to automate testing. 

Expected start date: September 2020 

1 x IT Service Management Analyst 
As an IT Service Management Analyst you will handle operational delivering by working with service stakeholders to investigate, resolve and anticipate service problems. You will analyse and assess the impact of service changes and always put the customer at the heart of all your interactions. By Investigates problems you will look for opportunities to improve existing processes and contribute to recommending solutions. 

Expected start date: July 2020 

Please follow the below link to see what some of our current Apprentices have to say: 

Erin’s Blog 

Jessica’s Blog


To be successful in this apprenticeship, you’ll need to have 2 A Levels or Equivalent and have at least 5 GCSE's at grade C or grade 4 or above including Maths, English and ICT or science or equivalent. You will understand the commitment needed to complete the Level 4 diploma apprenticeship and have a motivation for learning. You will be a competent user of computer software packages including knowledge of MS Office and email. Through your ability to think ahead, you will be able to anticipate problems and have excellent problem-solving skills. You can work as part of a team to achieve a team goal and can organise and prioritise your own work and tasks. You have effective and easy to understand communication skills (written and verbal), in a variety of situations 

Please see attached candidate guidance pack for further information.


•2 A Levels or equivalent 
•5 GCSE’s grade 4 or grade C and above including Maths, English and ICT or Science or equivalent


We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together
  • Developing Self and Others
  • Delivering at Pace


Things you need to know


Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.

To apply you will need to complete the short application form and take the online Civil Service Verbal test, Numerical Test and Judgement Test. Ideally you should take the test by midday on 30th March 2020, to allow for the next stage of the application process:. 
Please upload your CV to include your qualifications and experience and complete the additional question. 
The personal statement (in no more than 1000 words) should demonstrate evidence of the below criteria: 

• Please explain your exposure to and your current skill level in IT? 
Please consider: Any learning/qualifications you have in IT; what things interest you in this field you wish to work? 

• Please describe a time when you have been proactive in developing yourself/skills? 
Please consider: Why you choose that development? What you did to develop? How you have benefited from the learning? 

• Please can you describe a situation when you have worked in a team to achieve a common goal? 
Please consider: What qualities you brought to the team to help achieve the goal? What challenges you faced and how you dealt with them and what was the outcome of this? 

• Please tell me about a time when you had to complete a large volume of work within a tight timescale? 
Please consider: How you motivated yourself? How you overcame any setbacks? How you prioritised the work? 
(Note: If you do not have a work-based examples then an example from school/college/clubs will suffice). 

Please see attached candidate guidance pack for further information.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.


HM Land Registry

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