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Junior Designer / Designer

Posted: 3 Mar 2021 Closes: 2 May 2021
Location UK £27,130 - £33,839
Permanent & Full-time hm-land-registry/20210303180514

Do you want to influence the design of accessible public services and help the government transform the way it delivers services, so they are more efficient, faster and easier to use? If so, HMLR have great opportunities to join our growing digital team as Junior Designers and Designers. The purpose of these roles is to design services that are simple enough for everyone to use, that work across multiple channels, devices, browsers and platforms.

It is a very exciting time to join us as we continue on a major digital transformation programme. Our existing software systems form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion, enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. You will join our award-winning Digital, Data and Technology Directorate which is the in-house IT division at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.

As a Junior Designer or Designer, you will directly contribute to the creation and updating transactions for products and content across both digital and offline channels. You will contribute to the development of design concepts and interpret evidence-based research, incorporating this into designs. You will develop prototypes and iterative designs based on evidence of user needs and organisational outcomes. You will push back on ‘accepted wisdom’ and legacy, paper-era processes where user research suggests a more user-focused way to achieve business outcomes and policy intent.

Please see the attached candidate pack for more information about the roles.



You will have a degree (or further education) in a related discipline/subject, including interaction, service and digital design; or relevant experience, or both.

Junior Designer

You will have been responsible for translating complex aims and needs, making disciplined decisions based on available information and research evidence to produce effective designs and services. You are a creative thinker with a real interest and understanding of designing services to meet user needs and understand the importance of content and the role it plays in the design of services.

You take an open-minded approach and understand why iteration is important and can do it quickly. You have effective communication skills and the ability to share and explain ideas and design solutions and facilitate discussions within a multidisciplinary team.

Community collaboration is key to this role and you will be able to demonstrate your experience of working collaboratively within a group, engaging with others in varying types of feedback.


In addition to all of the above, you will have the proven technical ability of creating workable prototypes using and iterating design patterns. You will be able to prototype in code (HTML/CSS) but it isn’t essential that you have experience of making production-ready code. It is key that you understand security, accessibility and version control.

Your outstanding user focus comes naturally and you understand the difference between user-needs and user-wants. You are able to translate user stories, propose design approaches or services and appropriate tools and methods to meet these needs. You put the user first and can manage competing priorities.

Using your effective communication skills, you can gather and articulate data underpinning design decisions in order to make your case. You are able to translate and communicate your evidence and reasoning into understandable design solutions.

Due to Covid-19, the role will initially be home based so an induction and training will be carried out remotely, with full support from the team. Once safe to do so, you will be based in one of our 14 office locations across the country.

The Digital, Data and Technology Directorate is the in-house IT division for HMLR. We are currently recruiting several roles to ensure the directorate’s teams contain the right blend of skills, experience and knowledge to take our major transformation programme forward. These teams are at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.

Our Business Strategy for 2017-2022 sets out our aims of:

• brilliant at the basics;
• a comprehensive Land Register;
• world-leading through Digital Street – our ground-breaking research and development project exploring how land registration might work in 2030;
• opening our data;
• expert people; and
• financially strong.

For more information about what its like to work here please see the following links:
Building our digital capability through Communities of Practice
Working for HM Land Registry/


Relevant work experience or a degree or further education in a related discipline, including interaction, service and digital design


We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
  • Seeing the Big Picture
  • Changing and Improving


HM Land Registry offers very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible working – exactly what you would expect from a progressive employer.

HM Land Registry is a great place to work, where difference is celebrated

We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve.

Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan.

See a list of full benefits:

Things you need to know


Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

Please complete the online application form to include your qualifications and work history.

The statement of suitability section (up to 1000 words) should be used to provide details of how you meet the essential technical skills and experience criteria listed on the job description for the role (s) you are applying for.

An initial sift of your CV will be conducted against the Essential Criteria listed on the job description for the role (s) you are applying for. In the event of a high volume of applications then we may pre-sift on the leading criteria: Evidence and context-based design

The sift will take place shortly after the closing date and interviews will take place week commencing Monday 22 March 2021.

If you are invited for interview you will be asked to do a short exercise prior to the video interview itself. You’ll be given a brief when invited for interview and asked to talk through the exercise with the panel. You won’t be asked or expected to do a formal presentation. The interview will be a blended video interview and will assess technical, behaviours, experience and strengths.

Please note if you are applying for the EO role only then the behaviours ‘Seeing the big picture’ and ‘Changing and improving’ won't be assessed as part of the interview.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.

Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

If you would like further information about the use of your personal data, please click on the link below:

Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.


HM Land Registry

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