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Library Assistant (4 posts for 18 hours, 4 posts for 11 hours & 3 posts for 7 hours)

Posted: 7 Jan 2022 Closes: 30 Jan 2022
London, England Competitive
Permanent & Full-time HCO_HC00527-2248

Pay Grade: SC3
Salary:£22,185 - £22,587
Contract Type: Permanent

About Haringey

Haringey is an extremely diverse borough and the Council has set clear ambitious objectives through its borough plan to make Haringey a better place to live, encourage investment and create opportunities. As the shape of local government continues to change, we are determined to rise to the challenge and find new ways to ensure that our residents enjoy the best opportunities in life. Working at Haringey gives you the opportunity to play a part in meeting those high ambitions on behalf of everyone who calls the borough their home.

Haringey is a place to work that is full of drive, energy and focus. Our teams have passion, integrity and commitment, and people joining us do so as they see Haringey is a learning organisation, and the people that work here strive for continuous improvement, aiming high to ensure we provide outstanding outcomes for all.

It's an exciting time for libraries in Haringey; we are investing in and transforming our service and we need enthusiastic, customer-focused, friendly and pro-active people to light up our libraries with great customer service and interaction.

It's our mission to provide the best possible service for our existing customers - and attract new ones.

Do you enjoy engaging and working with people of all ages and enhancing their daily lives; pride yourself on providing customer excellence in all library activities? If this is you - read on!

About the Role

We offer a great place to develop; the Library Assistant posts will be based across our service providing high quality information, including, health, leisure, local and community Council Information. Come join us in making our great libraries and users even greater!

As a Library Assistant, you:
  • Are responsible for day-to-day delivery of library services, maintaining a high level of customer care and assisting customers with queries regarding library activities, stock and other associated library services.
  • Provide accurate high-quality information to help and support the health and economic wellbeing of customers.
  • Support informal learning and reader development by promoting stock, signposting to appropriate information providers and coaching customers on, for example, basic IT skills for adults and children.
For Further Information:

Closing Date: Sunday, 30th January 2022

Contact Details:resourcinghub@haringey.gov.uk

We are looking for pro-active, customer-focused people who can use their initiative and can work independently, as well as being part of a highly motivated team. You will need to have an enthusiastic, outgoing and positive approach and demonstrate empathy and discretion. You should have:
  • Previous experience and / or understanding of providing high-quality customer-focused service.
  • Good written and verbal communication
  • IT skills which you are willing to demonstrate, and share with others
  • Excellent levels of numeracy and literacy
We are looking to fill several part-time 18, 11 and 7 hour per week roles, across sites across the service. The 18 hour roles will be over a two-week work pattern and include alternate Saturdays with a weekend enhancement; (see example),11 & 7 hour posts are weekends.

18hr week: Mon Tue Wed Thu Fri Sat Sun

Week 1: 8:45am - 7pm 8:45am - 2pm OFF 8:45am - 7pm 8:45am - 2pm 9am - 5pm OFF

Week 2: 8:45am - 7pm 8:45am - 2pm 9am - 5pm 8:45am - 7pm 8:45am - 2pm OFF OFF

11hr week:Mon Tue Wed Thu Fri Sat Sun

Week: X X X X X 9am - 5pm 12pm -4pm

7hr week :Mon Tue Wed Thu Fri Sat Sun

Week: X X X X X 9am - 5pm X

For a full overview of the job responsibilities and Person Specification please see attached job description.
If you would like help and advice about applying for this role please visit the Career Hive

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If you would like help and advice about applying for this role please visit the Career Hive