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Macmillan Patient Navigator

Posted: 7 Oct 2020 Closes: 5 Nov 2020
Guys Hospital, London, United Kingdom £26,365 - £28,988 p.a inc. HCA
Permanent & Full-time NHS_lNhhW5xbjZvT

Macmillan Patient Navigator

Job Reference: 196-COF6086

Employer: Department: Administration Location: Guys Hospital, London Salary: £26,365 - £28,988 p.a inc. HCA

The commitment of our 17,100 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2018 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

Guy's and St Thomas' NHS Foundation Trust has partnered with Macmillan to make improvements for people affected by cancer in South East London. One way we're doing this is through the new Macmillan Cancer Support worker roles.

The Macmillan Cancer Navigators will act as a single point of contact for our cancer patients, from the point of diagnosis to the end of treatment. Our aim is to create a more streamlined service and positive experience for our patients.

Cancer patient navigation requires coordination of care and support to ensure the patient experience across health, social and voluntary services is as 'seamless' as possible. The Patient Navigator will bring information together and be a 'central point' of contact for the patient and/or carers. Effective navigation is a key element of delivering coordinated, person-centered care and support.

The post holder will support the Guy's and St Thomas' NHS Foundation Trust's commitment to ensuring every cancer patient receives personalised care interventions including a personalised care and support plan based on a holistic needs assessment (HNA), an end of treatment summary and health and well being information and support, which aims to help patients live well during and after their cancer treatment.

The ability to prioritise and manage a busy workload is an essential part of the role. The successful applicant should possess and provide examples in their supporting statement of:

1) Their excellent administrative and organisational skills and how they use them to to successfully manage heavy workloads and completing deadlines in a busy environment,

2) Their ability to work autonomously and as part of a multidisciplinary team

3) Examples (if any) of what they have done to provide a positive experience for people using a service you work in.

This role is centered on communicating with people affected by cancer, therefore successful candidates must have excellent communication skills, be compassionate and understanding at a time of great emotional need for our patients. You must have a methodical and careful approach to your work, as well as being highly organised as the workload is demanding and subject to tight deadlines, this role supports the delivery of a high quality and safe service for our patients/service users.

This will be a challenging but rewarding opportunity for the right candidate who can demonstrate a proactive 'can do' approach in the effective management of their workload.

For further details / informal visits contact:

NameLiz GrahamJob titlePersonalised Care Project ManagerEmail addressLiz.graham@gstt.nhs.ukTelephone number07926075686Additional contact information

Liz Graham

Macmillan Personalised Care Project Manager

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.

Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.

Please apply for this post by clicking "Apply Online Now."

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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