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Manager, Program Management

Posted: 19 Sep 2021 Closes: 19 Oct 2021
London, United Kingdom Competitive
Permanent & Full-time -1032326972

Company Description

Publicis Sapientis a digital transformation partner helping established organizations get digitally enabled, both in the way they work and how they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. As digital pioneers with20,000 people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information,

Job Description

Scrum Masters at Publicis Sapient partner with clients to architect and develop customer-centric technology solutions that solve our clients' most complex and challenging problems across different industries. You'll collaborate with diverse, technically strong, creative and globally-distributed teams, while facilitating the adoption of agile practices, including agile at scale.

Your Impact:
  • Lead teams to successfully deliver customer experience and engineering solutions including experience management, ecommerce, customer data, cloud, and microservice platforms that satisfy client expectations as described in statements of work.
  • Identify and realize business outcomes through the use of agile methods, processes and tools tailored for the team's experience and client environment as necessary to ensure a high degree of delivery and solution quality.
  • Organize and lead ongoing team planning and retrospective sessions to identify key risks, issues and dependencies across workstreams within an engagement to optimize delivery and drive insights and mitigation strategies for program risk management.
  • Enact lasting changes to client ways of working by utilizing a consultative approach to delivering client engagements that focuses on defining and measuring customer value delivered with each release.
  • Expertise and significant experience utilizing Agile delivery methods including Scrum, Kanban and Scaled Agile Framework
  • Knowledge of traditional waterfall and hybrid-agile methodologies, with experience adapting and bridging legacy ways of working to increase agility in organizations with low agile maturity
  • Ability to effectively communicate with all levels of the organization to achieve a high degree of collaboration and broader insights into managing work streams and outcomes
  • Understanding of design thinking fundamentals, systems design, product design, value-based framing
• Demonstrated history of earning trust and influencing stakeholders without formal authority.

• Proficient with collaboration tools including Atlassian Jira and Confluence and Microsoft Office applications
  • Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape and cost estimates to deliver competitive value driven proposals
  • A solution-based mindset with a full understanding of the application of current digital technologies (including; Responsive Design for component-based Content Management Systems, Digital Marketing Platforms and Web/Mobile Applications)


  • Experience in writing, reviewing and finalizing statements of work
  • CSM, CPSO, or SAFe certifications
  • Agile conference speaking events/Blogs/thought leadership in different industry verticals
  • Understanding of HTML, CSS, JavaScript, Python, React, or Swift

Additional Information

What you'll get from us:

A big canvas - major companies, major brands, major challenges - our clients want us to answer big questions about what their future business should look like. You will be the at the spear point answering that question - and the answer will shape the experience of millions of people.

Capability - Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent - the ideas you shape will be translated into reality.

Autonomy - you'll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you'll have the chance to shape the company's response, applying your thinking and expertise in the way that best meets the client's needs.

Support - we're committed to making you better at what you do best - plenty of training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.

In the company you'll find:

Smart, fun, stimulating, collaborative folk to work with

Lots of travel/work abroad opportunities

Wellbeing perks included subsidised gym and in-house massages

Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour)

Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it's the little things), quarterly Town Halls (with free pizza and drinks)

Benefits of Working Here:

An array of benefits are offered to Publicis Sapient employees. In addition to a leading compensation package, 25 days paid annual leave, life assurance, dental insurance, income protection, private healthcare for you AND your family (pre-existing conditions included), and a pension is the least we want to provide to you.

The learning opportunities here are endless plus of course the opportunity to be part of a game-changing organisation that encourages outside-the-box thinking and empowerment to know that the world is your oyster when it comes to your career! With free soya lattes and gym fee reimbursement being thrown in, you'll get to taste the best coffee in town (in our opinion).

Flexibility and mobility is required to deliver this role as there may be requirements to spend time onsite with our clients to enable delivery of the first class services we pride ourselves in.
If you would like help and advice about applying for this role please visit the Career Hive

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