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MIS SIMS & Arbor Advisory Officer

Posted: 25 May 2022 Closes: 24 Jun 2022
$multiple_location Competitive
Permanent & Full-time 1826225253

A great new opportunity with Entrust! Do you have experience in SIMS & Arbor? See below!

You will be responsible for supporting the SIMS and Arbor platforms, writing and delivering training materials and providing exceptional support and guidance to over 700+ schools alongside a wider experienced team. You will be advising schools on issues which ultimately provide scope in raising pupil attainment and improving school effectiveness through the use of the outlined software service packages. You will work remotely (phone and internet/remote meetings) and face to face with schools in a support and consultative manner and to train modules on determined product packages, from both basic through to advanced provision. You are required to deliver this service to a high quality in accordance with agreed service standards and to liaise with other internal teams and external organisations to include Local Authorities and software providers.

Interested? See below:

Job title:
MIS SIMS & Arbor Advisory Officer

Job Description:

What you'll be doing:
  • Resolving problems relating to SIMS and ARBOR support, in a timely and effective way by telephone, remote support or site visit.
  • Assisting in the design and delivery of technical training and seminars to Entrust customers, users, and staff.
  • Having specific FMS knowledge in SIMS and/or ARBOR systems
  • Maintaining an awareness of the services, LA or Department of Education developments and relevant legislation, statutory obligations and advise customers (and/or partners) accordingly.
  • Providing a range of SIMS consultancy, on-site school support, office based and remote support and training services to schools. Encouraging the development of customer skills and championing the most effective use of SIMS software to both raise pupil attainment and improve school effectiveness.
  • Advising and sometimes deploying in schools: suitable solutions to meet their administration and management requirements.

What we're looking for:
  • To lead specific area of SIMS with FMS, ensuring own knowledge is informed and up-to-date, and ensuring documentation, processes and internal staff training are current.
  • Finance experience desirable
  • Experience of SIMS/SIMS PRIMARY, Arbor or similar packages
  • Experience of reporting functions within similar packages, alongside broader functionality
  • Develop, design and update training materials, documentation and key information within specific subject areas and disseminate to both customers and Capita Entrust colleagues through the appropriate lines of communication.
  • Excellent analytical and problem-solving skills
  • Pro-active approach and to be responsive to change

About Entrust

At Education & Government Services, we're transforming public services. We're deliveringinnovative and efficient ways of workingfor central government departments and agencies.We have a range of businesses includingTascor Custody & FM, The Pensions Regulator (TPR), Gas Safe Register,Entrust, Standards & Testing Agency (STA) andCapita Procurement Solutions. Join us and discover betteras youshape the future of government services.

What's in it for you?
  • A competitive salary
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company matched pension, life assurance, a cycle2work scheme ...and plenty more
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel, and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call 07784 237318 and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

United Kingdom

Time Type:
Full time

Contract Type:
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