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National Account Manager-Tea Division

Posted: 27 Apr 2021 Closes: 27 Jun 2021
Dublin, Ireland Competitive
Permanent & Full-time URUVGLOBAL3914

National Account Manager-Tea Division

Work Location: Dublin

Job Type: Fulltime

Travel required:  Limited travel. Now limited due to CV19 restrictions 

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Persil, Dove, Knorr, Domestos, Hellmann’s, Lipton, Wall’s, PG Tips, Ben & Jerry’s, Marmite, Magnum and Lynx. Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace”

Customer Development (Sales) makes sure that shoppers can find our brands, wherever and whenever they want them. We are responsible for building and growing relationships with our customers, predicting tomorrow's shopping trends and identifying exciting new ways to make Unilever products stand out in a crowded market. ​ CD is where it all happens; whether it’s working with Supply Chain to get stock on shelf at the right size, price and for the right shopper occasions, or with Marketing to drive new campaigns forward and selling to our retailers. ​ 

We care about our world, and our Customer Development team are a crucial part of decoupling our sustainable growth from our environmental impact. Working with our customers, they are the brand discriminators, predicting and guiding tomorrow’s shopping trends, as well as pioneering the role of business as a force of good in the world. We love what we do, and we focus on four pillars: Own it, Be different, Do what you say and ultimately love your customer. ​ 

About the Tea Business 

Unilever is proud of its Tea business, the biggest in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. Recently, Unilever decided to separate the Tea business to ensure it can best achieve its potential. Unilever is currently reviewing several options for separation, including a demerger, an initial public offering, a disposal or through partnership models. The Tea businesses in India and Indonesia, and the partnership interests in the ready-to-drink Tea joint ventures will be retained. 

The balance of the Tea brands and geographies and all Tea estates, with generated revenues of €2 billion in 2019, is growing and profitable with proven potential both pre- and post-COVID-19. As a standalone entity, the Tea company remains number one in the world and is even better positioned to lead the industry and take full advantage of the opportunities in the category, with more focus and entrepreneurship driving greater growth and value.

The current vision for the Tea company is to champion a tastier, healthier, more sustainable world of plant-based drinking. Purposeful thinking will be the core anchor of the business, its brands as well as its culture, and enables simple and agile decision making, supports an entrepreneurial mindset and is driven by passion for our consumers.

As we move through this journey towards separation, we are seeking employees with a passion for exciting entrepreneurial experiences, who want to pursue unique career opportunities and have a desire to be an integral part in building the bright future of this plant-based company.

Job Purpose:

The Customer Account Manager will be responsible for developing inspiring, mutually beneficial customer growth plans, that will deliver growth, profitability, market share and agreed customer targets. They are key to inspiring, influencing and negotiating with key contacts to secure implementation of the plans. The CAM will consult and gain alignment from sales, marketing and supply to their customer plans. Providing accurate, right first time information to other functions internally (e.g. supply forecasts) or externally (e.g. NLF’s) will ensure success.

Responsibilities:

  • Development, agreement and execution of the customer plans (e.g. JBP) both online and instore
  • Distribution, NPD, Promo Offshelf, Online targets
  • Delivering sales growth, market share & profitability targets monthly, quarterly, the half and FY.
  • Cross functional customer engagement
  • Customer investment, terms and CPI negotiations, compliance and resolution.
  • S&OP forecasting targets
  • Input into Business Planning & Processes (Cross Functional)
  • Administration– pricing, rebates, NLF’s, promo proposals & trade terms.

About you:

  • Purpose – Motivated by the purpose of NewCo
  • Personal Mastery – Always brings their best self.
  • Agility – Constantly curious and entrepreneurial.
  • Business Acumen – Generates value for Customers and Unilever.
  • Consumer Love – creates plans which deliver for our consumers.
  • Passion for high performance – inspires others to greater heights

Key Skills

  • Proven relevant Account Management experience
  • Growth mindset & proven track record of results
  • Developing and executing joint business plans with customers
  • P&L Management experience
  • Effective cross functional team working
  • Numerate and analytical skills

Competencies

Inspiring & Influencing skills

Accountability & Responsibility

Consumer and Customer Focus

Bias for Action

The qualities we look for in you:

The Tea business is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our tea family we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers.

What's in it for you?

We believe that growth is for everyone, we believe in growing leaders and making space to grow an owner’s mentality and like nature we  adapt, we change and we grow. We believe in connections over hierarchies and (work)levels. We have a 'corporate start-up' approach; we act with speed and agility and we have the strength and scale of a large corporation. We are building a better world of wellbeing and a better you.

Tea Business: At this exciting time, we have announced our intention to separate the Tea Organisation into an independent business. As part of this separation process, we anticipate that this role will transfer to this independent business.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

What We O

Not only do we offer a competitive salary, but also our pension scheme, an annual bonus, a free gym, a staff shop and shares. You’ll get the opportunity to work directly with our renowned and exciting brands in a flexible and agile environment. We strive to achieve a family-friendly culture and to, above all, create possibilities for all.

Unilever

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