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National Learning Lead

Posted: 10 Sep 2019 Closes: 22 Sep 2019
Flexible £45,020
Permanent & Full-time citizens-advice/20190910121724

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.


The Citizens Advice Learning team lead the creation of learning content and services to our network of 30,000 volunteers and employees and our national organisation.

The National Learning Lead will implement the learning strategy for our national organisation that meets business needs across 3 priority areas, digital on demand learning, face to face delivery and management and leadership development.

Flexible with regular travel to London (2 days a week) 1 day a week in Birmingham, wider travel as required.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We reserve the right to close applications early should we receive a high volume of applications.

Citizens Advice

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