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Network Administrator

Posted: 15 Sep 2020 Closes: 15 Oct 2020
Gurgaon Office, India Competitive
Permanent & Full-time SHL_JR001748

The Company:

SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

We anticipate, and help organizations solve, their most pressing talent challenges. Our science, innovation, rigor and commitment to proving business outcomes make us a trusted partner to organizations across the globe. SHL helps our customers win, and we need highly motivated people to join our dynamic global team. We're driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. More at

Do you enjoy the responsibility of keeping a company's network infrastructure optimised? Do you excel in rapidly diagnosing and resolving network faults? SHL is seeking a Network Engineer to join our Networking and Communications team located in Gurgaon. As a Network Engineer your global responsibilities include support for our Wireless LANs, Velocloud SD-WAN infrastructure, MPLS links and RingCentral phone solution.

SHL fosters a collaborative and supportive work environment where individuals strong on aptitude and attitude will have opportunities to grow their professional careers by working with experienced IT professionals and managers. The ideal candidate will possess a demonstrable track record of success in supporting and managing a variety of networking technologies in a fast paced high-availability Organisation.

As a Network Engineer you will provide both strategic and tactical support around the clock to SHL's global voice and data infrastructure by building and proactively managing a communications infrastructure that is secure and highly available which supports the achievement of corporate objectives. Key to success is having the ability to work both strategically and hands on, with a desire to find reliable solutions.

Key Accountabilities:
  • Maintaining and administering networks and related computing environments including systems software, applications software, hardware, and configurations
  • Protecting data, software, and hardware by coordinating, planning and implementing network security measures
  • Troubleshooting, diagnosing and resolving hardware, software, and other network problems
  • Replacing faulty network hardware components when required
  • Liaising with third party network providers
  • Monitoring network performance to determine if adjustments need to be made
  • Conferring with network users about solving existing system problems
  • Operating master consoles to monitor the performance of networks and computer systems
  • Coordinating computer network access and capacity
  • Able to support SHL's networks around the clock

Required Skills & Experience:

  • Strong understanding of network infrastructure and network hardware
  • Ability to think through problems and visualize solutions
  • Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers
  • Knowledge of application transport and network infrastructure protocols
  • Ability to create accurate network diagrams and documentation for design and planning network communication systems
  • Provides specific detailed information for hardware and software selection
  • Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
  • Ability to work with all levels of staff within and outside of IT and outside the organisation.
  • A self-starter able to work independently but comfortable working in a team environment
  • Good analytical and problem-solving skills
  • Network security experience
  • Preparedness to be on call to support incidents around the clock

Our Ideal Candidate Also Has:

  • Experience with Network monitoring tools
  • Knowledge of Velocloud
  • Knowledge of RingCentral
  • Ability to configure Meraki Wi-Fi devices
  • Good communicator, able to deal with staff at all levels in the organization (verbal and written English)

What SHL Can Offer You:

  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.
  • A comprehensive benefits package from day one.
  • Support, coaching, and on-the-job development to achieve career success.
  • The ability to engage, influence, and impact mission-critical global network infrastructure.


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