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New Accounts Facilitator

Posted: 27 Oct 2020 Closes: 25 Nov 2020
Bristol, England, United Kingdom Competitive
Permanent & Full-time DPD_743999722931201

Area: South West
Department: Credit Management and Claims
Shift Pattern: 5 out of 7
Working Pattern: Days (Monday - Friday Only)
Company Description

DPD is the fastest growing express parcel delivery company in the UK, with a turnover of well over £1 billion. Voted the nation's favourite parcel carrier for the last 7 years, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology, recruit and retain the best people in the industry and we are the UK's most sustainable delivery company.

Job Description

Our Credit and Billing Team are currently recruiting a New Accounts Facilitator to join their highly skilled Team. This role will be based from our office is Bristol ((BS1 3AG)

As a New Accounts Facilitator your key focus will be opening all new and additional account requests in a timely and efficient manner whilst ensuring all of the information on applications is completed and correct and that authorised signatures have been received.

Your key accountabilities will include;
  • Activate accounts on legacy systems when appropriate
  • Review information available on uptrade requests
  • Resolve queries liaising with Sales team
  • Complete the Supplier Watch report daily/ weekly
  • Set payment terms for new accounts
  • Manage the assigned work pool station: Pre credit check, New Accounts emailpot, Awaiting account number insert and Additional account pot
  • Credit check applications using nominated credit agencies in line withcompany policies
  • Advise Litigation Team Leader on any issues or discrepancies on rejectedcredit checks
  • Data input of credit applications details onto legacy systems to generateaccount numbers and activate account where necessary
  • Discuss account applications and rejections with DPD Sales representatives


About You

As the successful candidate your CV will clearly demonstrate that you have developed strong all round administrative experience ideally gained within a similar environment.

Due to the nature of our business the ability to thrive in a busy and fast paced environment would be preferred.

Your strong organisational, communication and computer literacy skills will be fully utilised in this role. Alongside these you will need to have
  • Be computer literate with the ability to use Microsoft and G Suite packages
  • You will have strong communication skills with a confident telephone manner
  • High attention to detail and ability to produce quality work and manage your time effectively
  • Demonstrate the core values of DPD - Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information

Your package will include an excellent basic salary. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000's of retailers.

DPD is a Valuable 500 company and a Disability Confident Employer



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