Skip to main content

New Product and Capability Development Lead, Financial Services

Posted: 27 Apr 2021 Closes: 7 May 2021
London - Victoria £76,000.00 - £108,600.00
Permanent & Full-time JLP_tVS4fPxhemqS


John Lewis Financial Services is growing and we want you to help us achieve our ambitious plans. Our Financial Services team will be responsible for a distinct and differentiated set of products significantly accelerating growth which means there has never been a more exciting time to join us. You can proudly be yourself at the John Lewis Partnership and our people make us a truly inclusive place to work.

What's the role about?

This role is all about developing our strategy and delivery of new products and propositions for John Lewis Financial Services. New products and propositions will play a significant role in helping us deliver on our financial growth plans over the next 5 years. You will be a key face into our senior leadership team to influence decisions on what we should go after and making recommendations on opportunities with a range of providers, often working at pace. Another aspect of this role will be ensuring key capability programmes for Financial Services are also delivered. This includes building out our data strategy and structure with relevant teams.

What will you be doing?

You will be the driver of new product development for Financial Services, assessing market, vendor and customer dynamics to develop exciting and differentiated customer propositions. Taking new markets/products from scratch and building out the proposition with 3rd parties will be within your remit. Alongside this you develop the go-to-market strategy to bring products to launch. This means that you will need to understand financial services markets and products, our current and target customers through research and insight as well as leading a team to deliver this on a daily basis. Strong stakeholder management skills will be important as you will need to build and maintain relationships with our 3rd party providers.

What will you need to have?
  • Experience of retail Financial Services
  • Experienced in developing and delivering new products / propositions
  • Experienced in working with senior stakeholders and negotiating with 3rd parties
What else could you bring to the role?
  • Experienced in managing programmes
Please note:
  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

Internal Use Only:


Duties and Responsibilities

If you are an internal Partner, please find the Job Outline here:

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK's most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -

Attachment: New Product and Capability Development Lead (FS).pdf

John Lewis Partnership

Share Job