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Non Tech Lead Author Manager

Posted: 5 Nov 2020 Closes: 5 Dec 2020
National, National UK Competitive
Permanent & Full-time PwC_44958BR

Job description

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

About the Role
  • Learning and Development (L&D) is PwC's internal learning and development function. Our ambition is to be a world-class learning function, partnering with the business to deliver solutions which meet the needs of our people and help deliver the Firm's strategic priorities.
  • The L&D, Learning Design team, are responsible for designing training to meet business needs.
  • The successful candidate will work with the wider Learning Design, Strategic Relationships and Learning Experience teams to deliver highly effective training content and learning design strategies using adult learning principles. They will be responsible for creating learning solutions that embed the 70:20:10 principle and align with the learning strategy.
  • They will work on a variety of projects and initiatives related to non-technical learning content within PwC within the UK, this may include the design, development and review of face-to-face or technology enabled learning solutions.

The key responsibilities of the role are to:
  • Oversee all stages of the ADDIE learning cycle for a portfolio of non-technical programmes. This will involve effective design and evaluation of ongoing programmes or projects for new solutions.
  • Work with the Strategic Relationship team to understand the requirements of the internal client, and work with them to define the kind of learning that would be the most appropriate using both digital or face to face modalities.
  • Draft and agree scope, objectives, design proposals, detailed design plans, delivery and evaluation in conjunction with the wider Learning Design, Strategic Relationships and Learning Experience teams.
  • Ensure the design meets the learning objectives and budget parameters and that there are appropriate evaluation interventions in place.
  • Review content written by authors, and peers, to check the flow of the messages, whether all learning objectives have been met and whether there is an appropriate mix of delivery approaches adopted.
  • Be client focussed at all times - understanding their needs and keeping them in mind when taking actions or making decisions.
  • Work closely with assigned SMEs (subject matter experts) to define and prioritise learning objectives and to ensure that all final materials are reviewed
  • Take a role in keeping abreast of latest external thinking and best practice and bringing this expertise to L&D.
  • Have an awareness of Intellectual Property Rights (i.e. copyright) requirements applicable to their activities

Who we are looking for

The following skills are required for this role:
  • Detailed understanding and proven record of applying learning design and adult learning principles
  • Passionate about learning and development with an awareness of new thinking in the profession and with strong networks
  • Innovative and creative in design thinking and when approaching new challenges
  • Experience of designing high quality blended learning solutions that will bring business benefits to PwC
  • Positive, can-do attitude with the ability to adapt and work effectively in a changing environment
  • Strong understanding of and a passion for eLearning and Learning Technologies and how they can be used to add value and transform the way we learn
  • Awareness of digital development tools and LMS systems
  • Strong interest in quickly developing knowledge in latest learning and development methodologies and technology
  • Excellent project management, organisational skills & budgetary experience and able to work to deadlines
  • Strong analytical skills to effectively identify issues and be able to apply sound conclusions resulting in the right solution, at the right time and at the right cost
  • Goal orientated - maintains focus on agreed objectives and deliverables
  • Commercially orientated - keeps commercial aspects continually in mind when taking actions or making decisions
  • Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team
  • Ability to build and maintain good relationships
  • Communicate confidently and effectively, at all levels, both in written and verbal form
  • Highly energised and motivated to effect change and influence the firm's approach to people development
Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?
The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here:

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.


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