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Observation Transformation Programme Co-ordinator

Posted: 1 Oct 2019 Closes: 22 Oct 2019
Exeter, GB Salary starting at £30,325
Fixed term & Full time met-office/20191001094433

Salary Information:

Salary starting at £30,325 with opportunities to increase up to £33,260.


Observations are fundamental to almost all of the services that the Met Office provides; as direct data and products, for initialising NWP and other models, for verification of forecasts, as the basis for many weather/climate-related consultancy services, and for providing evidence of climate change.  The Observations Programme spans all activities relating to the provision of observational data and expertise.

The Observations Transformation Programme consists of a number of projects and work packages, introducing new technology and identifying improvements to process. 

This post will focus on the introduction of changes to ServiceNow required to support the transition of the Surface Network to SurfaceNet, but could get involved in others should time allow. The post will come to an end in January 2021.

This post requires a level of autonomy, and someone who is happy to mix working on their own and as part of a virtual team.

While a non-Exeter based applicant will be considered, we would need to agree how the post may be undertaken outside of Exeter HQ given the need for a significant amount of time expected to be required in Exeter.

Job Purpose:

The purpose of this post is to support the Head of Observations Transformation in the changes to process associated with the introduction of SurfaceNet.

Job Responsibilities:

  • Work with the Head of Observations Transformation to plan work packages and agree milestones related to changes in process
  • Manage agreed work packages; tasking and coordinating others to deliver in support of the work package and report progress regularly.
  • Proactively monitor progress against milestones and report progress to wider stakeholders. Take actions to ensure any deviations, issues or threats are resolved or escalated as appropriate.
  • Coordinate input from stakeholders for targeted Business Process Improvement by: 

    - Scheduling, setting up and running workshops
    - Undertaking analysis of the process to identify improvements and provide recommendations
    - Writing up the outcomes and producing an implementation plan
    - Ensuring actions are undertaken to deliver against the plan.
    - Monitoring process changes and making recommendations for action where necessary.

Essential Qualifications, Skills & Abilities:

  1. Excellent organisational skills, with the ability to balance multiple strands of activity at the same time; keeping stakeholders informed as needed.
  2. Excellent communication skills, including an ability to translate and present complex information in simple and understandable terms and to clearly document discussions and decisions without ambiguity.
  3. Proven self-starter and motivated individual, with an ability to overcome barriers to get results.
  4. Excellent team working skills; confident working with groups and one-to-one to achieve outcomes.
  5. Able to analyse data and make recomendations based on the analysis.
  6. Proven ability to run defined activities within time, costs and quality constraints; clearly sets objectives and knows when to escalate risks or issues.

Desirable Qualifications, Skills & Abilities:

  1. Knowledge of Lean process improvement practices and experience of applying them.
  2. Knowledge of processes used by Observations .
  3. Knowledge of the processes of ServiceNow, Service Management Tool.

Additional Supplementary Information:

To apply, please click on the ‘apply’ button below.

Exeter is a primary location for Observations, but recognising the already distributed nature of the workforce we are willing to consider the successful candidate being based elsewhere. Those wishing to be based outside of Exeter should explain how they would plan to manage their work noting that significant amounts of time would need to be spent in Exeter to undertake the role effectively.

Key Dates: Closing date 22/10/2019 with interviews expected to be W/C 04/11/2019. Please note that you will be notified if you are successful or unsuccessful. 

Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. If you require any reasonable adjustments during these exercises, please include this information in your application.

Please note, when joining the Met Office all new employees will start on the salary band minimum.

This recruitment post is not offering UK Visa and Sponsorship and therefore requires all applicants to be eligible to work within the UK / EU without restriction. If you are a non–EU candidate, you will be required to provide and attach all relevant eligibility documentation to your application at the time of applying.

Please note that successful candidate/s will be required to satisfactorily undergo security clearance checks. This will generally require the candidate to have lived in the UK for at least three out of the last five years, but applicants not meeting this criteria may be considered.


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