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Overseas and Chargeable Patients Administration Manager

Posted: 1 Oct 2020 Closes: 31 Oct 2020
Wythenshawe, Manchester, United Kingdom £24,214 £24,214 to £ 30,112 p.a. (pro rata)
Permanent & Full-time NHS_tdev8NV5GxDM

Overseas and Chargeable Patients Administration Manager

Job Reference: 349-WYTH-844-20

Employer: Department: Overseas Charges Location: Wythenshawe, Manchester Salary: £24,214 £24,214 to £ 30,112 p.a. (pro rata)

Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 23,000 staff.

We are responsible for running a family of ten hospitals across seven separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services.

We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women's Services, Ophthalmology and Genomic Medicine.

Our vision is to improve the health and quality of life of our diverse population by building an organisation that:
  • Excels in quality, safety, patient experience, research, innovation and teaching
  • Attracts, develops and retains great people
  • Is recognised internationally as a leading healthcare provider.

This is an exciting opportunity to be involved in the management of a new Overseas and Chargeable Patients service within the WTWA hospital sites (Wythenshawe, Trafford, Withington and Altrincham) ensuring that a robust and efficient administrative service is provided in a manner consistent with Department of Health and Hospital Trust policies, procedures and protocols.

You will have responsibility for using established systems and in line with Department of Health guidance and meet patients to check those patients who are newly referred or attending hospital for a new episode of treatment are entitled to free NHS hospital treatment.

You should be experienced in the full range of administrative and organisational policies acquired through training and experience. Ability to present relevant information / reports in a concise format is essential.

You will have responsibility for the management of support administration staff within the team, offering advice and guidance and ensuring they develop professionally within their roles.

Dedicated to delivering high standards of work, you will have previous experience in a similar administrative/clerical role with good spreadsheet and keyboard skills. Previous experience in the NHS is essential as is familiarity with Windows packages, plus previous experience of creating and maintaining spreadsheets. You will need strong time management and organisation / prioritorisation skills; be able to use your own initiative and have good written and verbal communication skills, including a good telephone manner.

Familiarisation of the Department of Health's Guidance on Implementing the Overseas Visitor Hospital Charging Regulations 2015 would be desirable.

For further details / informal visits contact:

NameGail MarshallJob titleOverseas Team Manager at Oxford Road SiteEmail addressgail.marshall@mft.nhs.ukTelephone number0161 701 0743Additional contact information

please contact Gail Marshall for any informal discussion prior to interview

We may decide to close this vacancy earlier than the published closing date if sufficient applications are received.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction in the first 3 months following start in post. The amount of £29.50(standard disclosure) or £47.50 (enhanced disclosure) If you wish to withdraw once a DBS application has commenced you will be still liable for payment.

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.

We welcome applicants from the Armed Forces Community.

Please be aware that all roles at MFT(except Medical and Dental posts) are subject to a probationary period.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0161 276 6198.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system - TRAC systems. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to MFT transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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