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Panel Development Assistant

Posted: 30 Jun 2022 Closes: 30 Jul 2022
Kuala Lumpur, Malaysia Competitive
Permanent & Full-time KAN_R064237

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

Overall job purpose:

The primary responsibility of this role is the recruitment of new panelists to specified demographic criteria (to maintain the consumer panel base) and the training of panelists both at the recruitment stage and through revisits. This role also provides administrative support to the Field Team.

Main Responsibilities:

1.Panel Recruitment:
  • Recruitment of panelists on an on-going basis to quota set by the Field Supervisor/Manager and follows recruitment procedure at all time.
  • Training of new panelists on how to scan purchase submission through Apps, correct purchase declaration and requirements of weekly purchase scan submission including explaining the incentive scheme
  • Ensures quality panelists are recruited onto the panel thus ensuring an efficient panelist (pre live) conversion rate and a high continuity rate.
  • Follow up call of new panelists to ensure maximum panel compliance and retention
  • To ensure target samples achieved
2.Panel Revisits
  • Revisits existing panelists, conducting any necessary re-training on purchase declaration
  • During revisits - confirm and update household details.
  • Revisits can be face to face or phone-revisits, depending on the fieldwork planning.
3.Field Team Administration
  • Field work Planning for outstation trips - e.g. booking of hotels; make appointment with panelists etc
  • Preparation of all materials required for recruitment and revisits
  • Updating panelist database and in-house reporting systems
  • Conduct training on recruitment and revisit process for new field work personnel to ensure they fully understand panel recruitment/revisit procedures.
  • Assist Field Supervisor or Operations Manager to manage external FW agencies and/or part time recruiters to ensure good quality recruitment and recruitment procedures are followed.
  • Assist in conducting fieldwork observations as required by the Field Supervisor or Operations Manager.

Core Competencies:
  • As outlined in Performance Appraisal - standard to all Panel Operation's Supervisors and Assistants

Person Specification:
  • Strong interpersonal skills, with the ability to communicate with people of varied backgrounds
  • Able to converse in English and Bahasa Malaysia
  • Flexible approach to work, with the ability to work to targets.
  • Willingness to travel outstation
  • Working knowledge of Microsoft Excel and Word
  • Team player

Location
Kuala Lumpur, Centerpoint NorthMalaysia

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
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