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Patient Services Assistant

Posted: 3 Oct 2020 Closes: 1 Nov 2020
Basildon Hospital, Basildon, United Kingdom £18,005 - £19,337 £17,652 Per Annum (pro rata)
Permanent & Full-time NHS_FcW5P5Eid5Rr

Patient Services Assistant

Job Reference: 390-EFM-B-1607

Employer: Department: Patient Services Location: Basildon Hospital, Basildon Salary: £18,005 - £19,337 £17,652 Per Annum (pro rata)

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

We will deliver safe and high-quality services and be an employer of choice for our workforce.

We are ' one team, working together' .


There really has never been a more exciting time to join us at Basildon Hospital; Basildon, Southend and Broomfield sites have merged together to form Mid and South Essex NHS Foundation Trust. Together we provide care for 1.2 million people in central and south Essex.

Your day to day duties will include:
  • General cleaning duties within designated areas, including cleaning of toilets and bathrooms on a daily basis.
  • Vacuuming, damp dusting, cleaning of surfaces and mopping of floors to the standard stated in the cleaning specification for the area. Deep cleaning of any infected area's.
  • The cleaning of beds and the remaking with clean linen.
  • Collect clinical and non-clinical waste and take it to the designated collection point.
  • Receipt and regeneration of cook-chill food according to specification.
  • The distribution of meals and drinks in an attractive manner maintaining hygiene standards at all times.
  • The after meal cleaning service, washing-up and using sterilizer.
The ideal candidate will:
  • Have a flexible approach
  • Have good reading & writing skills
  • Be self-motivated and friendly
  • Have a strong attention to detail
  • Be capable of working alongside professional people and maintaining a good working relationship. Confidentiality must be abided by at all times.
In reward for your hard work you will benefit from:
  • Free Uniform
  • Fixed working hours
  • Paid training
  • Access to a multitude of discounts in local and national outlets
  • Be valued and supported by our team.

Our staffs work in various parts of the hospital environment, wards, offices, clinics, corridors and more specialized areas such as Theatres.

You will need to be reliable, have excellent communication skills and a drive to improve the patient experience. You will need to be reasonably fit and able to follow instructions in verbal written form. Literacy is important.

We are proud of our reputation on cleanliness standards, as well as the team that delivers the excellent us if you feel you would like to be part of this team.

Full training will be provided, including Food Safety Level 2.


Weekends 07:00 to 15:00 / 17:00 to 19:30

For further details / informal visits contact:

NameJoan PikeJob titleDomestic Recruitment SupervisorEmail addressjoan.pike@btuh.nhs.ukTelephone number01268 524900 ext.1657Additional contact information

Joan Pike

Recruitment and Training Supervisor

Environment and Infrastructure Directorate

Telephone: 01268 524900 Ext 1657


All communication regarding the post will be sent electronically and we would appreciate that you check your junk or spam folders. We will be in contact with candidates where possible however, if you have not been contacted within 14 days from closing date please assume your application was unsuccessful.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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