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People Business Partner

Posted: 6 Nov 2020 Closes: 6 Dec 2020
Smethwick, England, United Kingdom Competitive
Permanent & Full-time DPD_743999723939441

Area: West Midlands
Department: People and Talent
Shift Pattern: 5 out of 7
Working Pattern: Days (Monday - Friday Only)
Company Description

DPD is the fastest growing express parcel delivery company in the UK, with a turnover of well over £1 billion. Voted the nation's favourite parcel carrier for the last 7 years, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology, recruit and retain the best people in the industry and we are the UK's most sustainable delivery company.

Job Description

Our Head Of People and Talent is looking for a 1st class HR professional to join and strengthen their team of highly skilled People Business Partners - Could this be you? This role will be based out of our Head Office in Smethwick though travel and occasional overnight stays will be expected. In this role you will primarily be providing business partnering to a number of our Central Function departments to include Sales and CRM, Central Sales and Commercial Support (CSCS) and Pick Up. In this role you will report to our People and Talent Manager.

Purpose of Position

You will provide a full Human Resource consultancy service to your assigned business areas through expert knowledge and effective action plans. Responsible for providing pro-active solutions and training and reactive advice to help assigned areas achieve their business targets.

Key Responsibilities will include;
  • Implementing a clear People strategy, ensuring it's aligned to, supports and adds real value to our business objectives and overall performance
  • Deliver key training courses to support managers within the Central Functions.
  • Identifying and leading on any specific training needs, along with the provision of appropriate coaching and training to Line Managers on HR related operational matters
  • To be seen as a part of the business unit team, actively participating in meetings and projects and building relationships through visibility and availability
  • Providing expert guidance and advice to Line Managers on all aspects relating to HR, including any grievance/disciplinary issues and tribunal claims
  • Building constructive relationships across the business and providing regular feedback to management teams, helping create a culture of teamwork and continuous improvement
  • Monitor and analyse labour turnover/exit interviews/new starter questionnaires and absence stats on a frequent basis, identify the underlying causes of any trends and issues. Propose and implement solutions which assist managers to improve figures and exceed targets.


About You

To be considered for this role as a minimum you must be Level 5 CIPD Qualified (MCIPD). Acting as a central point of contact and expertise for the departments, you'll be an experienced and qualified HR professional, with a strong commercial outlook and continuous improvement philosophy, who can demonstrate:
  • A solid and significant generalist HR background, evidenced by a proven track record in a similar role, preferably gained in a multi-site, unionised environment
  • Good all-round knowledge of 'best practice' HR principles and procedures, particularly in respect of employee relations, performance management, retention and engagement
  • Excellent communication and relationship building skills, plus the ability to provide a quality service, whilst actively promoting and driving positive cultural change across the business
  • Flexibility to support and drive forward the operational demands of the role
  • A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information


Your package will include an excellent basic salary, company car or cash alternative, attractive bonus scheme that is based on individual and company targets and PMI. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000's of retailers.

There is a culture of recognition and reward within DPD with long-service awards, a special recognition programme for those individuals that go above and beyond, the DPD Personality of the Year and an award ceremony at our annual company conference attended by over 1,000 delegates.

DPD is a Valuable 500 company and a Disability Confident Employer
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