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PM, Network Operations, Global Mile EU Cross Border Exports

Posted: 11 Oct 2020 Closes: 10 Nov 2020
LU, Luxembourg Competitive
Permanent & Full-time -1698500315


Amazon is looking for highly motivated and skilled Program Manager, Network Operations for the Global Mile EU Export Operations team. The Global Mile EU Export Operations team is responsible for Logistics Service Provider (LSP) Management, Network Design & Operations. In this role the candidate will own the Global Mile Network Configuration component for UKEU flows ensuring that Global Mile exports meet goals of Speed, Service, Quality, and Cost through Network performance stability. This individual must have strong relationship building skills and high levels of earned trust. The ideal candidate will be skilled at developing reporting metrics and acting on those metrics to drive operational improvement. The candidate must excel at breaking down complex principle into clear direction, as well as drive action through personal engagement with multiple stakeholders.

Key Responsibilities:
· Manage Global Mile UKEU Network Configuration for multiple LSPs.
· Work closely with the internal stakeholders to troubleshoot defects and optimize processes.
· Identify at-risk operations and develop/execute contingency plans to minimize service failures
· Support Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBR's) with internal Leadership and external LSPs.
· Support Global Mile Operations Peak Readiness Plans, owning the network component, and provide on-site support in critical facilities as needed
· Strong data / reporting ability to ensure that partner programs and existing projects are performance measured.


· Bachelor's Degree
· Experience in X-Border Logistics Operations (Import/Export)
· 3+ Year Supply Chain Management / Planning
· Strong Analytics / Data Driven Business Decision Background. SQL knowledge.
· Excellent at influencing stakeholders and drive change management in ambiguous environments
· Excellent written and verbal English communication skills to peers and senior leadership teams


· MBA/MS Supply Chain or Logistics/Operations
· Strong Supply Chain Management / Lean-Six Sigma Operational Background
· Advanced Excel / Advanced SQL Knowledge and Execution
· Multi-language skills is preferred (German, Italian, Spanish or French)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.


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