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Principal HR Change and Transformation

Posted: 6 Aug 2020 Closes: 5 Sep 2020
UK, Virtual Location - UK Competitive
Permanent & Full-time AMZ_1204354


Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

Business area: EU Operations - HR Project Management
At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

We are looking for a Principal, HR Change and Transformation to join our EU HR Program Management Office. In this role you will take ownership of a strategic area of focus and you will lead and deliver key HR initiatives that are to change the way we operate our business. The projects that you will be driving vary in scope and context, including HR Optimization and Capabilities, Systems Implementation, Process Improvement as well as the conception and implementation of innovative HR Programs. This role offers high visibility to our HR and Leadership Teams across our European Operations network.

Role Description
This role is both strategic and hands-on. The Principal, HR Change and Transformation owns and drives the EU HR transformation program from initiation through to design, test and roll-out of the specific initiatives in a complex and fluid environment. To achieve this, they will work closely with business and function leaders as well as subject matter experts across the business. This role requires the successful candidate to leverage strong stakeholder management skills, being able to influence on different organizational levels, elicit and work with knowledge from across the organization and to define and gain buy in for clear plans of actions in an ambiguous and complex matrix environment.

The key responsibilities of this role will include, but not limited to:

· Responsible for all aspects of a complex change and transformation program, leading international project teams and partnering with stakeholders and subject matter experts.
· Responsible for the building-up and maintenance of program governance structures, driving effective decisions and report-outs to wider stakeholder groups
· Responsible for mechanizing and continually evaluating program initiatives for quality, business impact, and scalability. Conduct post-implementation evaluations to understand successes and improvement opportunities for the designed solution
· Build and maintain successful partnerships with the EU HR team, HR stakeholders and key business sponsors across EU and WW Operations network, including regular reporting on project progress and status
· Directing, supporting and coaching project(s) leads and team members
· Being an expert in HR industry best practices, constantly understanding the pulse on new trends and initiatives
This role is an individual contributor role with people leadership responsibilities for assigned program and project resources


Basic Qualifications and Competencies

To be considered for this role candidates need to clearly demonstrate the following basic qualifications:

· Bachelor's degree, ideally in Human Resources Management, a business related discipline or Social Sciences
· Strong knowledge of key HR concepts and processes, trends in HR technology, architecture and operating models as well as the European and country specific legislative context into which HR is embedded
· Proven experience and expertise in HR within an intense fast paced customer driven environment
· Substantial and proven experience in managing complex programs in an international and/or matrix environment with significant involvement in both design and implementation
· Experience in hands-on project management and facilitation of process improvement initiatives with a thematic focus on either of the following areas
· o HR Optimization
· o Continuous Process Improvement
· o HR Technology/Systems implementation
· o Workforce Flexibility/Workforce Planning/Rostering
· Experience leading and influencing small and international project teams to deliver results
· Application of relevant project management methodologies to organize high volume workload, to prioritize and to manage multiple priorities simultaneously
· Working knowledge of LEAN/Six Sigma principles, rules, systems and tools with experience supporting improvement activity and workshops through consulting, coaching, training and facilitation as required in a highly customer centric environment
· Excellent written and verbal communications skills in English
· Advanced Excel and numerical skills, being able to work with large datasets, extract relevant metrics and to evaluate and analyze data succinctly

The following basic competencies are critical for this role:

· Self-starter, strong drive, bias for action and results oriented with the ability and confidence to create structure in an ambiguous environment
· Excellent interpersonal skills with the ability to communicate and influence at all levels in a matrix organization
· Enthusiastic team player with a strong drive to create a positive work environment
· Passion for innovative HR solutions and process improvement


Preferred Qualifications

· Master's degree in a related discipline
· Program/project management experience in HR
· Experience leading cross-functional projects and managing company-wide programs
· Experience working across European countries, especially Germany, UK, France, Spain, Italy, Poland, Czech Republic, Slovakia and Luxembourg
· Fluency in any other European language, especially German, French, Spanish, Italian, Polish, Czech or Slovak
· Experience using standard change management methodology; ability to simplify complex topics and deliver training and communications to broad and international audiences.
· Experience defining technical requirements and working with systems resources
· Experience in leading data-driven decision making using both qualitative and quantitative data
· Qualification in project management
· Master Black Belt


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