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Product Demand Manager, Global Technology

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_217004WD

A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhances security of internal information and protect our firms intellectual assets.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

Additional Responsibilities:
The Product Demand Manager is responsible for managing the demand assessment process across multiple product lines and also working in conjunction with product leaders to make sure that demand decisions occur within reasonable times. This role is essential to establishing that there is an organized and predictable model for decisioning enhancement requests submitted by the user communities of multiple products.

Preferred Qualifications:
Degree Preferred: Bachelor Degree
Preferred Fields of Study: Information Technology, Computer and Information Science, Computer Engineering
Certification(s) Preferred: CIS - IT Service Management, CIS - Financial Management, CIS - Project Portfolio Management, CIS - App. Portfolio Management

Preferred Knowledge/Skills:
Demonstrates intimate knowledge of, and proven record of success in the following areas:

  • Flight controller for new product demands bringing order, structure and discipline to the demand pipeline process
  • Responsible for setting the right cadence for pipeline/demand meetings and driving next steps around product demand governance
  • Pipeline reporting to show demand trends and bottlenecks in supply
  • Monitor product demand queue and prepare demands for product governance teams
  • Facilitate demand governance calls and record decisions and reasoning
  • Manage follow-ups with territories to gather more information on requests as needed
  • Manage demand lifecycle as per PwC Global IT guidelines
  • Facilitate the estimation process for territory-funded requests
  • Create/Update PPM plans in ServiceNow for approved demands
  • Supporting stakeholders and customers through product demand governance lifecycle
  • Providing data/updates for product communications
  • Prepare Work Orders for territory-funded initiatives
  • Manage communications to stakeholders regarding demand governance decisions

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?
The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here: www.pwc.com/uk/careers/experienced/apply
Diversity

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

www.pwc.com/uk/diversity
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