Overview of the role and team structure
We’re looking for a Product Designer to join the Product Design team in our London Office.
You’ll be working alongside a fully empowered squad of engineers, researchers, product managers, with support from and access to relevant stakeholders from around the FT such as editorial, marketing,
You’ll help deliver end-to-end product experiences, from exploratory research into opportunity definition, from ideation into concepting, from testing into shipping, measuring and iterating.
You’ll receive regular guidance and support from your squad, your line manager, our Director of Product design, and of course the whole Product Design team. We work hard to foster a safe environment where we share and discuss our work proactively, to inspire, support and guide each other.
We have a transparent, measureable progression framework, which outlines all of the skills FT Product Designers need, and details how to progress in each skill category. We use this as a basis for your biannual reviews, where you’ll self assess against the progression framework, track progression, and agree areas of focus with your line manager.
We invest in our people to allow them to grow both personally and professionally whilst working at The FT. We offer a variety of ways in which you can progress your career with us, some of which are highlighted below:
Career coaching - Career coaching is time spent focused on you and how you can achieve your career aspirations.
Mentoring programme - The mentoring programme aims to connect people across the business to support professional and personal growth through knowledge sharing and guidance.
Learning and development - The FT offers a host of learning and development opportunities that will not only help you build the skills you need to grow in your profession or field, but will also help you improve your own personal development, with courses such as self-coaching, productivity, presentation confidence, research techniques and much more.
What you’ll be doing
Week to week, you’ll be:
Planning and prioritising. You’ll have an equal stake in your squad’s direction. You’ll always be learning, planning and prioritising your areas of focus and approach together.
Researching and learning about users. Defining and participating in user research and testing, together with Researchers. Digging into data with Analysts, to understand and measure behaviours. Working with editorial to understand content theory and process.
Analysing products. Conducting competitor and comparator analysis. Reviewing existing journeys and features. you will explore ways of improving and innovating our experience.
Empathy and experience mapping. Understanding user mindsets, motivations and expectations. Mapping experiences, journeys and flows, to help us unearth and prioritise pain points and opportunities.
Ideating. Working with your squad to generate and prioritise ideas. Planning and facilitating co-creation sprints and workshops
Concepting and exploring. Developing loose ideas into concepts. Working with your squad to evolve and prioritise those concepts.
Testing and learning fast. Using a variety of testing approaches and techniques; card sorting, low and high fidelity prototypes, fake-door tests, multivariate testing, and shipping into the live environment to learn.
Measuring and prioritising. Measuring experiments with your squad. Abandoning unsuccessful concepts, and evolving successful ones.
Influencing the design system. Designing new components, patterns, layouts, flows and interactions which will feed back into our design system and component library.
Evolving! We strive to continually improve and evolve. Evolving our process by adding new techniques and abandoning obsolete ones. Evolving our product until we achieve objectives, rather than stopping once we’ve shipped.
What we’re looking for from you
We welcome applications from people who can demonstrate strong end-to-end product design competencies. You’ll have shipped multiple features and iterations, perhaps across several products. You’ll probably have been a practicing product designer for 2+ years.
We’d like to see a portfolio which helps us understand your Product Design approach and experience. Ideally the portfolio would tell us about the approach you took and what you learned, rather than only showcasing final designs.
Experience in digital events, communities and learning programmes. Customer journey analysis, on boarding, forms, identification of new opportunities within the community programme.
A desire to learn, and hone your craft. You’ll be surrounded by talented designers, product managers, researchers, engineers, etc. We cultivate an environment where everyone shares and learns from each other. It helps us all improve.
Package and benefits
Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include;
Holidays & Flexible Working - Employees receive 25 days holiday annually, extending to 30 after two years. You can organise flexible working arrangements with your line manager.
Employee Wellbeing - This service includes a 24-hour professional advice and counselling phone line. Employees can also access up to six face to face counselling sessions.
FT Pension plan - The FT will double your pension contributions. You can contribute up to 6% of your salary if you are 44 and under, and up to 8% from aged 45 and over.
Cycle to work scheme - This scheme provides employees with a tax-free bike through salary sacrifice.
Charity matching - If you take part in a sponsored event or raise money for charity, the FT will match donations up to £500 per employee per year.
Full details of our benefits can be found here.
About the FT
The Financial Times is a trusted guide to an increasingly fragmented world. We are one of the world’s most influential news organisations, recognised internationally for our authority, integrity and accuracy. We help the world make better choices. We influence leaders and shape the leaders of the future. Our fearless, intelligent reporting makes the difference in thousands of decisions around the world every day. Our digital products are in the pockets of prime ministers, presidents and chief executives. We hold powerful institutions to account. We shine a light in dark places. We move markets. We are the FT.
About FT Product and Technology
The FT is as much a product and technology company as it is a journalism company. Much of our recent success has come from innovation in our digital products and services and we know that our future success will depend on it. Product and Technology is composed of 400 people, split across three organisations: product, technology and delivery. Since 2016 we have been led by Chief Product and Information Officer Cait O’Riordan. Don’t expect a stuffy finance environment. We come from all walks of life and all kinds of different backgrounds and we bring ourselves to work.
Learn more about the FT, including announcements and career opportunities, at aboutus.ft.com.
The FT are committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accomodated.
Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.