Product Manager FT Specialist
About the FT
The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.
We have offices in more than 35 cities, including London, New York, Hong Kong, Beijing, Manila, Sofia, San Francisco and Tokyo. Join us and find an inclusive and fast-paced environment with unique opportunities to support every step of your career. Learn more about the FT, including announcements and career opportunities, at aboutus.ft.com.
The FT is as much a product and technology company as it is a journalism company. In FT Product and Technology much of our recent success has come from innovation in our digital products and services and we know that our future success will depend on it. We span three organisations: Product, Technology and Delivery. Since 2016 we have been led by Chief Product and Information Officer Cait O’Riordan. Don’t expect a stuffy finance environment. We come from all walks of life and all kinds of different backgrounds and we bring ourselves to work.
The product org is composed of ~60 people, mostly product managers, customer researchers, product designers and business analysts. We work primarily in London and Sofia, Bulgaria. Our purpose is to create continued innovation in the FT’s digital products and services. We do a lot to deliver great products, but we believe our most important responsibility is working out what is worth building in the first place. We drive the process of product discovery, working with customers and prototypes to identify solutions that answer the needs of our subscribers and our business. We define outcomes with our colleagues, find opportunities with customers, design solutions with customers, and prioritise delivery to maximise our impact.
The Role / Position Overview
An exciting opportunity is available for a Product Manager to help achieve our vision within FT Group which includes FT Specialist titles (Investors Chronicle, The Banker, Pensions Expert, FT Adviser, fDI Intelligence and Professional Wealth management).
FT Specialist provides significant revenue and contribution to the FT. There are more than 16 titles in the portfolio, of which some are within direct accountability of our product and tech teams. Last year we created a cross functional product and technology team in Sofia to support the needs of the business. The team’s focus is across 3 distinct areas:
Existing products - protecting existing revenue and profit and enabling outcome driven development eg: engagement, acquisition and retention;
Incremental growth from existing products - via product extensions, driving additional revenue; and
Diversification - growing and diversifying through new growth initiatives into new markets, sectors and industries.
We expect that you are a product manager with a deep understanding of customer-centered design and data driven decision making. You should have an interest in being the voice of the customer, outcome led product delivery in a fast paced environment and be able to communicate with engineers, designers, and other product managers, and effectively translate the requirements between them to ensure everyone is on the same page. You can quickly and confidently make decisions when it’s called for and use your exceptional communication skills (both written and oral) to develop healthy relationships with people from diverse backgrounds and fields.You will also be expected to work with differing stakeholders across the portfolio spanning; editorial, commercial and sales, marketing and comms and be able to work across B2C and B2B customer groups, developing compelling ways to deliver business and customer goals across the portfolios.
Embed the FT’s product development approach into the team
Contribute to OKRs - Objectives and key results
Be the voice of the customer, developing an in depth understanding of the way they interact with our products/services
Work in collaboration with the other product managers/senior product manager to define a product vision and strategy that reflects the company’s strategic goals.
Lead the prioritisation of the product backlog in your remit, in line with the strategy
Define scope, a product roadmap and a vision for your product(s)
Take decisions based on data both qualitative and quantitative data and analysis
Build and communicate your product roadmaps to stakeholders & collaboration around outcomes, kpis, metrics
Define, track and analyse success metrics while feeding back outcomes into the product process
Track and analyse competitors while feeding industry ‘best practice’ into the product development process.
Collaborate with UX, Design, Research and engineering teams to translate the understanding of user behaviour into experiments to learn, build, measure and learn & follow the FT’s Discovery framework
Required Skills / Experience
Product management experience with multi disciplinary teams
Knowledge of the entire product lifecycle from insights/analysis, roadmap development, UX, UI and Data driven approaches
Proven record of delivering products through collaboration with stakeholders and technical teams
Experience with producing strong business justifications for prioritisation
Have a proven track record of improving key business metrics
Excellent written and oral communication skills, a natural evangelist, in English
Developed and proven influencing and negotiation skills
Confident leading meetings and workshops
Experience working in an Agile environment including as a product owner
Ability to work independently and be proactive
Be results driven, with a proven record of success
An ability to understand commercial imperatives behind product needs
Previous experience of working within high-growth digital businesses, having brought innovative products to market
Thorough, inquisitive, innovative, ‘out of the box’ thinking and ability to work without limited management
Have a passion for digital business, mobile and emerging technologies
The business stakeholders are based in the UK as is the leadership team for this portfolio, travel to London will be required.
Has strong technical knowledge or background
Desirable to have knowledge of the media industry and of how large media companies operate
Worked on B2C and B2B products
A good technical understanding is desirable
What’s in it for you? Our Benefits
Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working, medical cover, enhanced maternity & paternity packages and subsidised gym memberships. Full details of our benefits can be found here.
At the FT, we are committed to providing an inclusive working environment for all. We are an equal opportunities employer that seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. We aim to treat all employees in a fair and consistent manner, promote good working relationships to encourage high standards of conduct and performance within a work environment free from harassment, bullying and discrimination. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.