Product Manager - Internal Products, Editorial
The Financial Times is one of the world’s leading business news organisations, recognised internationally for its authority, integrity and accuracy. The FT has a record paying readership of one million, three-quarters of which are digital subscriptions. It is part of Nikkei Inc., which provides a broad range of information, news and services for the global business community.
We have offices in more than 35 cities, including London, New York, Hong Kong, Beijing, Manila, Sofia, San Francisco and Tokyo. Join us and find an inclusive and fast-paced environment with unique opportunities to support every step of your career. Learn more about the FT, including announcements and career opportunities, at aboutus.ft.com.
The Role / Position Overview
As Product Manager in the Newsroom in Internal Products you will be responsible for defining and delivering part of our Product Strategy.
You will be the voice of the users, developing an in-depth understanding of the way they interact with our internal products/services and be able to find and articulate the valuable things our teams can do to enhance our business outcomes.
You will be responsible for explaining the _why_ of a multidisciplinary team, setting tangible goals, then guiding them through the daily priorities to achieve them. You’ll be able to find the right balance of long and short term objectives and be able to use qualitative & quantitative data to measure, learn and pivot as needed.
You will form a partnership with the senior stakeholders in your immediate business area to understand their needs and to make them aware of how they can leverage new features and technical developments in your domain. You will do this in collaboration with the other disciplines in your team (engineering, UX, delivery etc).
You will also communicate with a wider department and company about the work your team is doing, helping gain support for your vision and telling a story about your progress.
The Editorial Technology team recently completed a major project building a new content management system and now aims to deliver the tools to take FT journalism to the next level. The challenge ahead for this role lies in leveraging our data, content, metadata and other assets to create the greatest impact and value for our editorial users, readers, and the business.
To be successful in this role you will ...
Be able to analyse data to draw insights and use this to prioritise work.
Have excellent written and oral communication skills, a natural evangelist for the products you are working on.
Be confident in leading teams and stakeholders by influence.
Have knowledge of the entire product lifecycle from insights, to roadmap development, blending user experience and data-driven approaches.
Have a strong personal interest in the news media, relishing the chance to help build the future of one of the great global brands in media.
Your FT Career
We firmly believe that the success of our products and teams is strictly tied to the success of our people. In FT Product we invest in you as an individual at every step of your career, supporting your professional growth as well as your personal development.
As part of FT Product & Technology you will have access to all of the support and tools you need to have a successful, growing career with us, whether you’re a permanent member of staff or a contractor, as well as those you may want to leverage to support the growth of others around you.
We are a vibrant and diverse group of people from different backgrounds, and with different interests outside of tech. There are over 2,200 employees across our offices (London, Sofia, New York, Manila, Tokyo, Hong Kong), and we are deeply committed to furthering equality and diversity, in our organization and the wider tech industry.
We have very active communities which you are welcome to participate in such as FT Women, FT Embrace (our BAME network), Proud FT, and ad-hoc social events such as regular board games and quiz nights, netball, rounders and football.
We make it our priority to provide the most flexible conditions for everyone, including flexible working hours, working from and part-time (contractors and permanent).
The Hiring Process
We understand that interviews are often stressful for no good reason, so we designed our interview process to be rigorous but friendly. We’re committed to furthering equality and diversity in the tech industry, so we’ll be especially happy to see applications from underrepresented backgrounds.
The role you are applying for is in Internal Products, which is split into three main teams:-
Editorial: Build a suite of modern applications for our Editorial staff to write, edit, and publish thousands of news stories, videos, and podcasts every week. The tools help our 600 journalists collaborate across the world and visualise the performance of everything we publish.
Marketing: Our email platform serves the roughly 8 million emails that are sent every week to our customers who subscribe to our content. The team are also responsible for our experimentation platform & expanding our use of marketing automation and embedding intelligent data-driven decisions in our customer journeys.
CRM: The team looks after the products and technology that support our B2B and other commercial sales teams, currently being given an complete end-to-end overhaul. The systems enable 450 people across the FT to be able to collaborate on all aspects of the sales process, understand their customers (past, present, and future) across the entire lifecycle.
At the FT, we are committed to providing an inclusive working environment for all. We are an equal opportunities employer that seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. We aim to treat all employees in a fair and consistent manner, promote good working relationships to encourage high standards of conduct and performance within a work environment free from harassment, bullying and discrimination. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.