Skip to main content

Productivity and Performance Manager

Posted: 1 Apr 2021 Closes: 9 Apr 2021
Milton Keynes - Magna Park £48,800.00 - £72,500.00
Permanent & Full-time JLP_MpuHjjVdPcLh


What's the role about?

The Partnership Plan is designed to build a growing and sustainable Partnership in a very dynamic set of markets, some existing and some new. For the Supply Chain this means a continued need to invest in enabling the growth of our fast growing online channels whilst continuing to reduce our cost base wherever possible.

Throughout the creation of the Stock Flow function the intention has always been to act as, and structure ourselves as, One Partnership Supply Chain, becoming increasingly data driven and analytical, as well as seeking out the most efficient ways of working as we come together.

We have an exciting chance for you to join our Stock Flow team as a Productivity & Performance Manager. In this role you will lead a team who identify opportunities to improve productivity performance across the Supply Chain and provide stakeholders with insights and analysis on productivity and performance to inform their decision making.

Being the recognised expert on productivity models, improving accuracy and compliance, reducing deviation & variation to the operating model by improving underlying productivity measures.

You'll also manage how productivity and performance data is captured and measured across all of the JLP supply chain sites.Working with stakeholders across the business, you will be the key driver in proactively identifying opportunities for improvements in the end to end process of the Supply Chain. Once these opportunities are identified, you will analyse and

prioritise these, using your understanding of the network and the impact of change on its performance to proactively inform space optimisation and forecasting.

Please note, this role is based in Magna Park but can be based in Bracknell. Moving forward the role is likely to be blended working with a mixture of working from your office based location and home as and when required.

What will you be doing?
  • Working with key stakeholders across the business to understand and drive improvements in the end to end supply chain process
  • Leading a team in the measurement and creation of productivity and performance data for all Supply Chain sites.
  • You'll create shared vision and community of practice to drive operational productivity and effectiveness across the Supply Chain
  • Working with others within the Supply Chain, influence the prioritisation of opportunities identified to improve the network
  • Creating a 'bottom up' feed of site based data and insight into the wider Stock Flow Planning team
  • Set a framework for collaboration with 3rd parties and unions
  • You'll be a people manager of a small team which will include coaching and supporting your Partners to unlock their potential
What you'll have:
  • Technical specialist qualifications in industrial engineering - process flow mapping, work study management etc
  • Established Industrial Engineer with significant experience working in Supply Chain
  • Strong Leadership and Management skills - Experience of leading a team
  • Excellent Stakeholder management skills
  • Proven track record in developing and introducing labour planning models
  • Ability to provide advice on productivity implications for budgets and strategic changes in warehouse operations
  • Applying exceptional problem-solving, numerical skills and commercial acumen to deliver quality insight and analysis
  • Proven experience of delivering productivity-based improvements
So, what can we offer you, should you join the team...

- After 3 months service you'll receive your Discount Card, entitling you to 25% off the majority of goods in John Lewis & Partners and 20% off the majority of goods in Waitrose & Partners (exclusions apply)

- Partners have access to a £250 learning and training subsidy every year, this includes any qualifications you wish to take

- Access to PartnerChoice, our online hub of exclusive offers, including discounts at local restaurants, reduced rates on holidays and free days out

- Access to our exclusive Partnership Hotels

As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

Please note:
  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK's most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -

Attachment: Productivity and Performance Manager.pdf

John Lewis Partnership

Share Job