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Professional Qualification Product Manager

Posted: 5 Nov 2020 Closes: 5 Dec 2020
London, London Region UK Competitive
Permanent & Full-time PwC_46020BR

Job description

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
This role is being offered on a 12 month fixed term contract/ secondment and can be based in any one of our PwC offices nationally

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

Learning & Development's (L&D) Professional Qualifications (PQ) team is responsible for supporting the delivery of professional qualification training to our XLoS (cross line of service) business and is looking for an individual to join the team as a Programme Owner.

The successful candidate will work with the PQ Team Leader to ensure that learning interventions are delivered effectively from the design phase through to implementation and evaluation. They will also be responsible for ensuring ongoing service delivery is maintained.

They will work closely with key stakeholders and Subject Matter Experts from across L&D and the relevant business units in order to achieve this.

Key roles of the individual are
  • Liaise closely with subject matter experts / Instructional Designers and Project Managers across L&D and the business, including business sponsors - as applicable
  • Liaise with subject matter experts across L&D and the wider business on the design and delivery of specific PQ pathways
  • Support standardisation, simplification and automation of processes
  • Analyse strategic, operational and evaluation reporting and manage any associated activity and recommendations at programme level
  • Assist in the preparation of budgets and the monitoring of financial / budgeting activity across a number of programmes
  • Agree scope of work and final sign off with third party suppliers; overseeing relationships with third party suppliers ensuring service and quality is sustained to agreed Service Level Agreements
  • Be the escalation point for programme queries with resolution to be agreed with the PQ Team Leader where appropriate
  • Input and prepare papers for various governance groups on specific curriculum projects
  • Have an awareness of Intellectual Property Rights (i.e. copyright), data protection and disability requirements applicable to their activities
  • Provide qualification specific materials, training and support for key internal stakeholders e.g. recruitment and pre manager development team
  • Manage relationship with relevant Professional Institute/s, keeping up to date on regulatory issues, communicating and prompting action as necessary
  • Provide qualification specific training and information to internal stakeholders to facilitate their roles (e.g. career coaches, partners, HC)
  • Participate in syllabus reviews, co-ordinating input from technical teams and the PQ governance group
  • Keep up to date with relevant technical developments and with service and innovation in delivery methods in the market place
  • Support more junior members of the team in promoting consistency and maintaining integrity in delivery our book of work

The following skills are required for this role
  • Highly energised and motivated to effect change and influence the firm's approach to people development.
  • Excellent project management & organisational skills, with the ability to manage and prioritise projects and work to deadlines
  • Goal orientated - maintain focus on agreed objectives and deliverables
  • Commercially orientated - keep commercial aspects continually in mind when taking actions or making decisions
  • Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team
  • Ability to build and maintain good relationships
  • Communicate confidently and effectively, at all levels, both in written and verbal form
  • Strong interest in quickly developing knowledge in latest learning and development methodologies, qualifications in the market and technologies
  • Innovative and creative in approaching new challenges
  • Proven ability to deliver attention to accuracy and detail
  • Strong data analytical skills - preferably strong excel skills, skills in (or willingness to learn) Alteryx and data visualisation tools such as Tableau
  • Positive, can do attitude, particularly when dealing with ambiguity
  • Effectively use of online collaboration tools eg GSuite

The following skills are desirable for this role:

  • Hold an accounting qualification (ACA or equivalent)
  • Knowledge of professional body qualification structures and rules (ICAEW or similar)
  • Experience working in a relevant role

Not the role for you?

Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)?
The skills we look for in future employees

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here: www.pwc.com/uk/careers/experienced/apply
Diversity

Valuing Difference. Driving Inclusion.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

www.pwc.com/uk/diversity

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