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Program Manager (EAM)

Posted: 21 Nov 2020 Closes: 21 Dec 2020
GB, Virtual Location - UK Competitive
Permanent & Full-time -583321140

DESCRIPTION

Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online.

Amazon Logistic (AMZL) is looking to hire an experienced, innovative, hands-on, and customer-obsessed EAM Program Manager for the UK.
The EAM Program Manager will design, implement and drive adoption of proven EAM functionalities for the AMZL network with strong focus on EU wide datasets efficiency and management in order to scale our analytical capabilities and unlock the full potential of the EAM tool. The owner of the role will require performing large data uploads and data cleansing in static and dynamic data tables; identifying, developing and maintaining best practices and standard processes to improve data ingestion and integrity through the tool; and assisting with application design and process improvements, standardizing tools and reporting. This position will work closely with all business stakeholders of AMZL EU as well as with EU counterparts in Amazon to strengthen the global vision of our Engineering and Facilities teams and while supporting end users will contribute to customer's satisfaction.

Job responsibilities include, but are not limited to:
· Build EAM design roadmap, conduct implementation and seek for adoption.
· Manage design change request raised by others.
· Gather feedback from the end users using the EAM administrators, adjust overall plan or deploy specific functionalities accordingly.
· Design and Implement new functionalities and workflows based on business needs.
· Ensure proper usage and training to end users with the support of the EAM administrator.
· Make sure overall setup is in line with Amazon rules-guidelines-practices and consistent with other Amazon business lines.
· Benchmark EAM usage, setup with other Amazon business lines, interact with other users and getting involved in global EAM developments to guarantee proper design for AMZL.
· Guarantee EAM availability for end users, setup turnaround to maintain activities in case of any issues.
· Ensure proper EAM communication with TT-SIM, COUPA and other applications.
· Ensure right configuration and setup in accordance with Amazon data management, confidentiality rules and guidelines.
· Support end users management with data to implement corrective action as discovered in KPIs or other EAM data.
· Works with corporate EAM administrator and design teams to roll out new functionality, standard object coding.
· Ensure EAM versions updates.
· Involved in cross-functional projects where EAM could be leveraged (finance, quality).
· Supports central & regional facilities team initiatives (cost reduction, performances increase ...).
· Seek for improvement for business leveraging EAM with a strong focus on customer experience.
· Support benchmarking, continuous improvement and organization standardization with EAM proper configuration and usage.
· Implement data collection structure to develop a culture of continuous improvement and lean thinking. Contribute to and facilitate Kaizen activities through EAM.
· Evaluate and predict performance (Using data) to increase asset performances.
· Build overall documentation to settle down design, processes and support standardization.

BASIC QUALIFICATIONS

· Bachelor's degree in Engineering, Computer Science, Business Administration or related fields.
· Proficient in relational databases specifically with SQL language and querying.
· Proficient with functional and administrative aspects of Infor EAM application
· Working knowledge in EAM equipment hierarchy, object coding and naming convention.
· Strong knowledge in project development methodology, clear verbal and written communication skills, has the ability to handle daily activities in a dynamic environment and drive deliverables.
· Ability to travel up to 40% of time to attend business meetings
· Fluent in English

PREFERRED QUALIFICATIONS

· Proficient with functional and administrative aspects of Infor EAM application
· Working knowledge of fundamental relational database design, data warehouse and Business Intelligence best practices, methodologies and terminology.
· Good presentation skills to different levels of audience, including executives and hourly employees.
· Support dynamic BI needs by summarizing and reporting key analytical findings.
· Knowledge of at least one other EU language is advantageous (German, French, Italian or Spanish)

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