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Program Manager, EU Operations Expansions

Posted: 10 Nov 2020 Closes: 10 Dec 2020
LU, Luxembourg Competitive
Permanent & Full-time -693130553


Do you want to contribute to the next phase of Amazon's expansion in Europe?

We are looking for Program Manager to help coordinate Amazon's expansion effort outside the legacy countries where we already operate. This role will interface with most internal businesses to support the operational launch for new EU countries.
Successful candidates will be natural self-starters and quick learners who are comfortable leading large, complex projects. This individual will take ownership of the operational launch for FC by Coordinating with SC, Transportation, Procurement, Customer experience, Legal, and other teams on the operations launch, identifying internal blockers & implementing solutions, as well as doing project management for the overall launch timelines from Ops perspective. The individual would responsible for creating forecasts / predictions for the capacity requirements, performing data analysis to define launch capacities and systems configuration required and coordinating with the tech teams to enable them for launch.
This role is based within our EU Headquarters in Luxembourg and includes the responsibilities as follows:

Essential Responsibilities:
· Define, in coordination with Retail, the targeted customer experience level for new EU country expansions
· Define the optimal fulfillment strategy - first, middle and last mile - optimizing for customers experience and cos
· Responsible for managing the overall implementation of expansion projects. Detailed coordination and program management of overall launch, resources and timelines
· Mobilizes company resources through effective liaison with support departments, to create project teams capable of completing effective quality work
· Is capable of taking accountability while providing status, asking for help, and immediately escalating issues and problems as necessary
· Effectively communicates with team members to accurately report on the progress of all capacity-related projects and flags delays that will have an impact to customer experience
· Possesses a broad technical background and has the ability to "roll up their sleeves" and jump in to define the business requirements for SC systems


· The ideal candidate will have experience in Supply Chain and Process improvements, preferably in a similar role, within a high-volume logistics, manufacturing or engineering environment
· Strong verbal and written communication in English.
· Excellent team player and the ability to work with a wide cross-section of people in various locations
· Strong mathematical and analytical skills.
· Attention to detail and high ability for data mining.
· Experience in Warehouse Operations


· MBA or advanced degree in Engineering, Mathematics, Business, or Computer Science


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