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Program Manager - Expansion

Posted: 11 Sep 2020 Closes: 11 Oct 2020
LU, Luxembourg Competitive
Permanent & Full-time AMZ_1270997


At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.

With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.

Our team is looking for a Program Manager to focus on business expansion in our existing countries. In this role you will coordinate all actions to roll-out the Amazon Flex program in new stations/location/regions. You will own supporting business and tech teams on configurations related to new launches. You will build mechanisms to effectively collect driver insights and work cross functionally.

In this high visibility, high impact role you will partner with business, product, customer service and operations teams. This will be an exciting career for you. The successful candidate will be highly bias for action, results-driven customer-focused, team oriented, and will have an ability to work independently to meet deadlines. The individual will have a proven track record in taking on end-to-end ownership while working collaboratively, and successfully deliver results in a fast-paced and dynamic business environment.

Some of the key job functions:
· Partner with stakeholders from core business and operations teams to define and implement new launches
· Partner with business, marketing and operations stakeholders to define and implement ramp-up plan
· Plan and conduct a regular cadence of business update.
· Engage actively with senior Amazon Flex leadership globally


· Bachelor's degree
· 5+ years as a Project/Program Manager
· Strong project management experience
· Experience leading cross-functional teams to deliver results


· Strong analytical capabilities
· Consumer Insight knowledge
· Direct experience / work history as a Software Development Engineer
· Experience in global roles


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