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Program Manager, Global Logistics EU Imports

Posted: 10 Sep 2020 Closes: 10 Oct 2020
LU, Luxembourg Competitive
Permanent & Full-time 168767831


Amazon is seeking an experienced candidate to develop our growing global supply chain as part of Amazon Global Logistics.

Since 1995, Amazon has focused on being "Earth's most customer-centric company." Amazon Global Logistics supports and advances this mission by developing game-changing international capabilities and innovative supply chain strategies. We are a fast-paced, exciting, and growing organization in search of the planet's most talented supply chain professionals. We "think globally, act locally" to revolutionize a worldwide customer experience and fulfill our promise to become the world's first truly global e-commerce company.

The successful candidate will manage the day to day operations and execution of ocean drayage, terminal and transload network in all of the EU countries. They will oversee core metrics like reliability, speed and cost. The candidate will work with partner teams including Retail, Supply chain, Amazon FCs, product teams, topology and procurement to help grow and scale the ocean volume that is growing quickly. The candidate will establish key metrics and KPIs and will review them with the 3PL carrier base ensuring that SLAs are being met. The ideal candidate should be able to manage ops metrics while also developing the solutions to scale the business for growth.

Responsibilities of this role include:
· Oversee teams driving operations execution
· Managing core KPIs on cost, speed and reliability
· Manage 3PL relations and performance
· Work with partner teams to build scalable solutions to grow network
· Communicating well with a diverse set of stakeholders, including senior leaders, on progress and requirements for the initiative.

Some travel, including international travel, will be required for this role. This travel is not expected to exceed 25%.


· Bachelor's degree
· Transportation management and operations experience
· Significant experience in 3PL management
· 5+ years process management experience
· Experience working across internal and external stake holders


· MBA/MS supply chain-related discipline preferred
· Great analytical skills and strong business judgment
· Excellent communication skills
· Experience with retail consolidation programs
· Experience with imports from low cost consumer supplier locations to major consumer markets


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