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Program Manager

Posted: 12 Mar 2021 Closes: 11 Apr 2021
London, United Kingdom Competitive
Permanent & Full-time -516421947

Mission Control is the organization that plans and shapes Facebook's evolving workforce. The Onboarding team within Mission Control supports the Analytics and Engineering organizations by building programs designed to technically and culturally onboard all technical hires to Facebook, as well as managing the team selection process, which pairs new hires to teams at the intersection of impact and passion. We're looking for a Program Manager who is detail oriented, efficient, and a creative problem solver to manage strategic projects for our onboarding programs for technical new hires. This role features an emphasis on building our communication strategy. This Program Manager will be responsible for creating and executing data driven project plans to improve and develop programs and will collaborate closely with Analytics, Engineering, and cross-functional partners. They will also work closely with partners in EMEA to support the ongoing execution of our Programs.

Program Manager Responsibilities


  • Own the "voice" of our Onboarding brand through the development of different resources and strategies

  • Develop strategies to effectively communicate to our Program participants and stakeholders

  • Build and manage frameworks, processes and central documentation of all communications to maintain operational consistency and alignment across teams

  • Work closely with XFN and PMs to draft statements, messaging, and build proactive communications

  • Collect, analyze and report data to drive improvements and iterate on programs

  • Drive strategic initiatives to build and enhance our suite of programs, both independently and by managing contributions of stakeholders

  • Manage and iterate a program to meet company level priorities

  • Create, uphold, and communicate detailed project plans and status updates throughout all phases of project development

  • Collaborate with engineering to implement tool improvements and efficiency

  • Ensure the success of complex training programs, including feedback, mentorship and coaching programs, space planning and measurement

  • Automate and streamline operational logistics

  • Partner professionally and effectively with many areas of the company, including HR, Learning Operations, Learning & Development, Analytics and Analytics Leadership, Engineering and Engineering Leadership, Recruiting, AV, and Facilities

  • Partner closely with Analytics and Engineering to develop program specific content and facilitate training sessions

Minimum Qualifications


  • Proven program/project management experience

  • Experience in communications, content design or similar field

  • Background organizing and prioritizing multiple tasks while managing time

  • Change management experience

  • Ability to write and produce content for a global, diverse audience via multiple channels.

  • Experience communicating to multiple levels of an organisation.

  • Strong presentation skills

  • Experience scaling programs

  • Proficient in creating and sustaining relationships with both technical and non-technical people

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.

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