Event Project Manager, FT Live
Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more. Our strength is in our employees.
Our commitment to diversity and inclusion in the workplace
At the FT, we aim for employees across all regions to have a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.
Financial Times Live (FT Live) is the conferences and events division of the Financial Times newspaper and its group publications. Our mission is to bring our global executive audiences the very latest in knowledge and opinion, and connect them to one another.
Chaired by senior FT journalists, the 200-plus core events, strategic forums and digital webinars organised by FT Live every year gather pre-eminent public and private sector decision-makers, visionaries and strategists from the world’s most important economies and industries for agenda-setting debates that cover the key issues of our time.
From unique experiences such as the FTWeekend Festival to our senior-level business summits such as the award winning Global Boardroom, FT Live has become one of the FT Group’s most successful and fastest-growing divisions, and is at the forefront of the FT’s accelerated development as an essential, interactive information source across numerous platforms.
FT Specialist is the B2B information division of the FT. Comprising 17 brands it provides niche audience groups with information that helps them make better decisions and operate more effectively. Amongst the industry leading brands with huge scope for growth and development: The Banker, Investor Chronicle, FDI, Fund Fire, Ignites, Pensions Expert.
The Role / Position Overview
The heartbeat of FT Live is our strong portfolio of event products and our ability to access, convene and engage the highest quality delegates and speakers. The Project Manager will work within the Strategic Solutions team, this team is dedicated to creating and delivering high level bespoke events for clients. The role will involve project managing partnership campaigns - from the seed of idea to delivering tailored events that help a client connect with FT audiences.
The Event Project Manager will have 3-4 years of experience working in a similar role. This position is responsible for delivering premium customer service to a client from brief to debrief, keeping the project to time is vital, and relies on effective project management of internal teams. The role requires a core understanding of the processes involved in delivering events, comprehending which audience the client is trying to reach and knowing how best to engage them. The focus is on delivering results and contracted KPIs for an event and keeping the client fully informed at all times.
This is a hands-on role that will require initiative and creative problem solving, and will be jointly accountable with the assigned Marketing Manager for ensuring that we consistently secure high-value delegates and deliver on targets.
Success in this role will be defined by the ability to build and maintain strong, long-lasting customer relationships, whilst delivering partnership projects to time and in an organised manner. The role will act as a main conduit between client and the FT Live internal teams, it involves managing often conflicting priorities and effective communication is key. Customer retention will be a key metric for success so detailed reporting and project analysis is essential.
Reporting into the Senior Project manager, your main responsibility is to embed into a project from the initial client brief, taking responsibility for correctly onboarding the client, assessing feasibility and making changes where necessary to the project plan to ensure success. Creating a detailed timeline for use on each project, taking into account internal process times and knowledge gathered from other internal teams. You will be responsible for bringing the project teams together and ensuring that the client is kept regularly informed on project status.
This work will include:
Meeting with internal stakeholders to take detailed briefs on the project before the client is onboarded - reviewing client contracts and project feasibility.
Completing initial project processes such as due diligence on dates and resource and initial data checks.
Assessing budgets, teams and resources to ensure the project can be delivered to meet client KPIs and on time.
Carry out planning - this will include setting goals and objectives, defining roles and producing schedules and timelines for tasks - in accordance with the needs of your client. Communicating verbal and visual plans for clients to engage with.
Meet with clients to understand their objectives, set KPIs and communicate with whole team.
Lead and motivate your project team from both internal and external stakeholder organisations
Managing the client at all times - first point of contact for any project issues. Appropriate troubleshooting when problems arise.
Carry out monitoring and control activities in order to track the progress of the project. Track project performance, specifically to analyse the successful completion of short and long-term goals
Full responsibility for ensuring the project meets budgetary objectives and making adjustments to project constraints based on financial analysis.
Identify and manage risks to ensure delivery is on time.
Report regularly to management and the client.
Create and maintain comprehensive project documentation. Managing admin across the projects, dealing with sign off, budgets and compiling post event reporting - including evaluating successes and challenges to enhance learning for your next project.
Identifying and monitoring competitor events and alternative ways the marketplace will accumulate information, market knowledge, and commercial relationships.
Attend conferences and training as required to maintain proficiency.
Required Skills / Experience
3-4 years of B2B account or project management experience (particularly in events)
Customer Focus: Builds strong relationships (internal/external) and uses well-developed project management skills to deliver customer-focused event solutions.
Action-Oriented: A true self-starter. Uses initiative at all times, combining strong project management skills with analytical abilities to take on new opportunities and tough challenges with a sense of urgency and enthusiasm.
Communicates Effectively: Effective written and verbal communication skills that convey clearly project status and milestones.
Instills Trust: Gains the confidence of others by modeling honesty, integrity, authenticity, and behaviours that align with FT Live’s values. Exemplifies courage by stepping up to address challenging issues.
Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels.
Proficient with Microsoft Office, Asana or other Project Management systems. Competent in project methodology
What’s in it for you? Our Benefits
Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here.
The FT are committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.