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Project Manager

Posted: 21 Jan 2022 Closes: 20 Feb 2022
Mansfield;Darlington Competitive
Permanent & Full-time CAP_10050181

Capita Intelligent Communications are currently looking for a Project Manager to be based in Mansfield or Darlington office - preferably based with easy commute to either location. The Project Manager will be responsible for the planning, updating, organising and managing of projects to meet the overall requirements of the business in the most cost effective and reliable manner. The Project Manager will take ownership for the delivery of any allocated Inbound (scanning, storage and mailroom) and/or Outbound (print output or print alternative) solution projects. The Project Manager will work on several various size projects concurrently, whilst ensuring all governance and quality is maintained. The Project Manager will work alongside both internal and external stakeholders to plan, track and effectively report on projects.

Job title:
Project Manager

Job Description:

What you'll be doing:

•being responsible for the ownership and delivery of allocated business change/print/software solution projects for the CIC business

•conducting thorough project scope review during project initiation

•operating within an agreed PRINCE2 based methodology to ensure successful delivery to both internal and external customers

•developing, updating and managing detailed project plans and ensuring appropriate allocation of resource, setting of timescales and agreeing levels of client engagement

•ensuring effective liaison and engagement on all project matters across functional team leaders, business managers and client

•ensuring effective communication with the client using appropriate project material within agreed timescales, which will include some travel to client locations

•ensuring effective liaison with 3rd party suppliers on all project matters while ensuring solid relationships are maintained

•creating and maintaining comprehensive project documentation, ensuring effective, pro-active management of risks, issues, assumptions and change

•using appropriate verification techniques to manage changes in project scope, schedule and costs and reporting on all aspects of project performance

•reporting and escalating to management as needed to ensure an on budget, in scope project within pre-defined business processes

What we're looking for:


• Experience with successfully delivering projects from inception to completion, within a high-pressured environment

•Experience with project planning, scope review with competent use of reporting tools.

•Experience with and competency in the use of Microsoft tools (Word, Excel, Project, PowerPoint etc.)

•Strong customer facing skills for communication with clients at all levels

•Excellent oral and written communication skills with strong attention to detail across all governance

•Strong problem solving and multi-tasking skills with analytical abilities

•Strong stakeholder management experience


• Hands on experience with Technical Projects

• Qualified in Prince 2 to Practitioner level

• Experience working in the print, mailroom, storage or scanning industry to help support business knowledge

About Capita Intelligent Communications

At Capita Intelligent Communications, we're transforming the way our clients communicate with their customers. We're making sure the right message gets to the right people at the right time, delivering the best possible customer experience. We've reduced paperwork and improved access to customer data for Brakes, a leading food service company, and created an easier way for engineers to apply for the Gas Safe Register. Join us and discover better as you create connected experiences across organisations, customers and suppliers.

What's in it for you?

•A competitive basic salary

23 days' holiday (rising to 27) with the opportunity to buy extra leave

•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

•Car Allowance

•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more

•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

•An element of flexibility for working from home

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

United Kingdom

Time Type:
Full time

Contract Type:
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