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Public Sector Engagement Coordinator

Posted: 21 Oct 2020 Closes: 1 Nov 2020
Croydon, London, CR0 2AQ : Coventry, West Midlands, CV1 3BH : Leicester, East Midlands, LE3 5DR : Nottingham, East Midlands, NG1 7AU : Peterborough, Eastern, PE1 1QF £33,175 (Croydon £36,559)
Flexible hm-land-registry/20201021125243

It's an exciting time to join us, as HM Land Registry (HMLR) is committed to becoming the world’s leading land registry for speed, simplicity and an open approach to data, and aiming to achieve comprehensive registration by 2030. 

We are looking to appoint two Public Sector Engagement Coordinator's to support the delivery of HM Land Registry’s (HMLR) Comprehensive Registration Strategy. 

Working alongside a dedicated team, you will be responsible for engaging with a wide variety of public sector bodies from Local Authorities through to Central Government departments, building relationships, negotiating and influencing them to enter in to programmes of work to comprehensively register their land assets. 

The role is varied as no two customers are the same. You will be responsible for the lifecycle of a programme of work with a public body, including initial engagement, analysis of data to identify unregistered assets, supporting the customer in entering into a land registration project, and maintaining the relationship until the project is complete. 

The role requires a confident communicator, someone who is comfortable working with a range of key stakeholders both internally with other HMLR departments and externally with customers. The ability to understand the complex challenges within the public sector and develop true partnership approaches to problem solve and overcome them are key factors for success. 

These roles will involve occasional travel with overnight stays (in line with government advice) and due to the remote locations of Public Sector Partner’s, a full UK driving licence would be beneficial. These roles require a minimum of 30 hours per week.

Job description

You will support the delivery of HM Land Registry's (HMLR) Comprehensive Registration Strategy. Working both individually and as part of the Public Sector Engagement Team, you will be responsible for initiating and developing relationships with Public Sector Bodies and through effective negotiation, influencing and support, throughout the life of the programme, accomplishing comprehensive land registration. 

You will develop strong working relationships, both internally and externally, understanding the individual needs of the customer, adopting a problem-solving approach to overcome challenges. 

You will work with customers to understand their individual needs in a registration project, including assimilating often complex data, ensuring accuracy and making recommendations on your findings.


You will have excellent communication and interpersonal skills, with the ability to manage both internal and external stakeholder relationships. You will be able to handle sensitive discussions and deal with difficult questions effectively. You will have the ability to negotiate and influence and jointly overcome obstacles in order to achieve individual registration needs. 

To be successful you will be able to demonstrate experience in understanding data and ensuring accuracy, with good attention to detail and the ability to make recommendations on your findings. 


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Managing a Quality Service
  • Delivering at Pace


A great place to work 
HM Land Registry is a vibrant place to work with sport and social events and a variety of clubs. We offer flexible working to help you achieve a work-life balance that works for you and us. 

Where difference is celebrated 
We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Diversity fuels our innovation. Our shared values help us work together, to benefit the communities we serve. 

Our employee diversity networks support our culture of inclusion and contribute to our diversity action plan. Our current focus is to encourage people from under-represented groups into management and leadership roles, especially people with disabilities, women and ethnic minority colleagues. 

HMLR offers very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements and generous leave allowances, as well as flexible working – exactly what you would expect from a progressive employer. 

Working for Land Registry

Things you need to know


Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

To apply please copy and paste your CV into the online application form (Your CV needs to demonstrate your career history and qualifications). 

You will also be asked to complete a Statement of Suitability, this should demonstrate how you meet the requirements of the role and that you have the essential skills/experience/qualifications listed on the Job Description. It should also include why you think you are suitable, what you can bring to the role and how you have tackled similar tasks and demonstrated skills outlined in the job specification. 

You will also be asked to complete the statement of suitability, as above, in no more than 1000 words: 
• Effective engagement and relationship management with both internal and external stakeholders with strong communication, influencing and persuasion skills 
• Excellent attention to detail and organisational skills 
• Understand and interpret complex data-sets in order to influence and assist customers 
• Ability to work independently on own initiative and as part of a small team, whilst working to agreed objectives, timescales and milestones 

The sift will take place shortly after the closing date. If successful at sift you will be invited to attend a video interview and pre-prepared presentation w/c 23 November 2020. 

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. 

Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date. 

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. 

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement. 

If you would like further information about the use of your personal data, please click on the link below: 
Job Applicant Personal Information

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

HM Land Registry

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