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PwC UK Estates Manager

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_216526WD

  • Take ownership of property management liaison as part of a team across the UK portfolio of 20 operational offices (£1.7m sq. ft.), building and nurturing relationships with managing agents; using this to drive service standards in landlord managed buildings, adopting "PwC ways of working"
  • Liaise with on-site PwC Workplace Office Managers and Regional Workplace Managers acting as trusted advisor to ensure continued standards of service and assist with escalation of critical issues to landlord management teams
  • Attend regular landlord & tenant meetings around the UK with local and regional teams to enhance and effect service standard delivery
  • Manage property related invoices (rent / service charge / insurance / utilities) with internal stakeholders and Real Estate accounting team to ensure accurate and on-time payment
  • Assist the Real Estate accounting team where required to escalate and challenge billing irregularities with managing agents / LL billing team
  • Manage service charge documentation from landlords - ensuring accurate and up to date budgets for each property and year end reconciliations are held on file
  • Challenge service charge reconciliation / budget issues with managing agents
  • Utilise and manage call off services of external advisors for more detailed service charge review as required and agreed with PwC RE team
  • Ensuring property data records are accurate and up to date via outsources Lease Administration process.
  • Assist Real Estate Coordinator with internal stakeholder requests and queries as required
  • Provide resource as required to assist PwC RE & Design team to manage tenant application process in conjunction with PwC FM teams
  • Coordinate and liaise with retained CBRE Business Rates team to ensure accurate rating liabilities, identifying opportunities for relief as appropriate within PwC ways of working
  • Identify opportunities to streamline and improve processes leveraging past experience
  • Support transactional real estate projects where required from feasibility to legal completion
Role Requirements:
  • Demonstrable estates management experience
  • RICS qualification preferred but not required
  • High quality personal and written communication skill
  • Enthusiasm and desire to learn

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