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Quality Manager

Posted: 17 Aug 2020 Closes: 23 Sep 2020
Leicestershire-Leicester, UK Competitive
Permanent & Full-time -85283703

About Costain and your project.

Cadent is the UK's largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, North West and West Midlands). Their service spans over 131,000 kilometres of pipes supplying to 11 million homes & businesses. They also operate the Gas Emergency Helpline for the whole of the UK.

Cadent's Investment Programme is a critical part of their business, accounting for approximately 60% of the operational workload. The activities includes core mains and service replacement, customer diversions and reinforcement works.

We are looking for an experienced Quality Manager to ensure all aspects of the CMO Scope are delivered 'Right First Time', compliant with Gas Network Standards and procedures.

Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.

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What will I be doing?
  • Lead the Quality Team in setting up and managing the Quality Management System for the CMO
  • Promote a positive Quality culture across the CMO and Supply Chain (Local Delivery Partners)
  • Work collaboratively with the Supply Chain and Delivery Team in the production of assurance records, certification packages and submissions, as well as supporting the technical design assurance process.
  • Promoting the pursuit of excellence and continuous improvement. Recommend and implement changes to achieve operating efficiencies and right first time.
  • To develop and provide quality related coaching, induction and training to the CMO team.
  • Represent the project internally and externally as the project Quality representative, including attending project meetings as required.
  • Setting quality performance standards and helping the project and supply chain to achieve then by monitoring, coaching and improvement programmes
  • Establishing and managing project quality processes such as Non-conformance reporting, SQEP, Auditing
  • Report on quality performance across the CMO aligned to regulatory KPIs
About you
  • Professional qualification - Degree or equivalent in an engineering discipline.
  • ISO9001 trained Auditor (Registered Lead Auditor preferred). Internal and External Audit training and practical on-site, technical auditing experience.
  • Good knowledge and practical experience of developing, implementing, maintaining and improving Quality Management Systems to the standard BS EN ISO 9001: 2015.
  • 5 years managing quality in a project delivery environment (Gas projects experience an advantage)
  • Experience in leading all the quality management aspects of a large regulatory programme, including independent verification processes.
  • Membership of a relevant engineering or quality professional body
Final Statement

Why work for us?

Talent comes in many different guises. At Costain we recognise this and work with employees to take them where they want to go rather than where we think they should go. We are fully committed to creating a safe place to work, where everyone can be at their best, every day. A workplace where everyone can be their true self, feel valued and understood for who they are and what makes them unique.

As a mark of our progress we were named as a Times Top 50 Employer for Women in 2018 and again in 2019. In addition to this, we have won various awards, including IChemE Diversity and Inclusion, Women in Science and Engineering (WISE) Employer of the year and a Business in the Community (BITC) Game Changer award. Manchester and London Pride parades are now established dates in the Costain calendar, and we are proud to be a Stonewall diversity champion. We are a member of Working Families, an early signatory to the BITC Race Charter and a Disability Confident Committed employer.

Costain value that everyone is different and by being different, our people can bring their own valuable contribution to the business. Creating an inclusive culture makes us more able to recruit, retain and progress a diverse workforce, increasing employee engagement and experiencing higher levels of wellbeing.

Our employee benefits

We're dedicated to providing a broad range of rewards and benefits. As well as a competitive salary, our employees enjoy a comprehensive core benefits package which includes:

  • Group Pension Plan, to help you save for the future
  • Employee Assistance Programme, to help employees and their families balance the pressures of work and home life
  • Incentive payments to recognise high-performance
  • Life assurance, to help protect your loved ones financially
  • Funded membership to a professional Institute
  • Private healthcare and dental packages
  • Salary sacrifice cycle to work scheme
  • Discounted gym membership, to keep you as fit and as healthy as you can be
  • Volunteering days, so you can give back to your local community
  • Save as You Earn (SAYE) scheme, that lets you save towards buying shares in Costain

Costain, and the Armed Forces

We actively encourage applications from candidates who have a relationship with the armed forces community whether as a currently serving member or reservist, ex-military or wounded personnel or as a member of a service family.

Right to Work & Security Checks

Understandably given the nature of our business, everyone who is employed at Costain must undergo thorough referencing checks. We will need different information depending on the job we have offered you. For all roles, we'll carry out a criminal record check and we'll ask to see evidence that you have the legal right to work in the UK. You may be required to obtain and maintain security clearance of at least Security Check level (or SC clearance). To satisfy the requirements, you will need to have been a legal UK resident for a minimum of 5 years and have successfully complete all stages of the vetting process.

Closing date

Please note that Costain reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend at you apply as soon as possible rather than wait until the published closing date.

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