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Quality Manager

Posted: 19 Nov 2020 Closes: 19 Dec 2020
East Sussex-Brighton, UK Competitive
Permanent & Full-time COS_5166

About Costain and your project.

The Quality Manager is responsible for maintaining and following parent company ISO9001 quality management system and having local arrangements for communicating, engaging, and monitoring the quality of CMDP's end product and service.

Develop suitable audit and improvement plans to support the QMS, and evidence proactive quality management to parent companies and the client.

CMDP is a Joint Venture between Costain and MWHT based on a 50/50 share relationship.

The Joint Venture was initially formed in 2015 to deliver the 5 year (2015 - 2020) AMP6 (Process) Programme in South East England (East Sussex and Kent) for Southern Water. The Delivery Contract was worth £200 million over 5 years.

The success of this partnership means that CMDP have been awarded a follow- up contract of AMP 7, delivering a range of schemes to maintain and improve Southern Water's water supply and wastewater treatment works in the eastern half of its region (Kent & East Sussex).

Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do.

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What will I be doing?

Key responsibilities include:
  • Providing guidance for the JV team in delivering solutions in line with specified quality requirements
  • Ensuring there is an annual program of co-ordinated audit and improvement activities in place that cover product quality, supplier engagements, and construction management (e.g. our Construction Management Audits)
  • Ensuring there is an effective product quality system in place, including collation of data, deriving and communicating lessons learned, supporting implementation and monitoring on a risk based approach
  • Ensuring the quality systems enable the project to be delivered in the most effective way, in line with the aspirations and targets of the JV and client (both legislative and in the framework agreement) and in regard to the construction quality, cost, programme, risks, safety and sustainability
  • Managing the satisfactory resolution of findings and corrective actions from parent company or third-party audits
  • Develop and maintain practical JV arrangements for following parent company Quality Management System(s)
  • Ensuring all procedures for meeting the JV governance requirements for quality and audit are in place, fully understood, and implemented by the JV's teams such as Quality Readiness Reviews
  • Carry out audits as required or directed by the Head of SHEQ or SLT
  • Ensuring arrangements are in place to prevent products and work being released until verified as compliant and to standard (incl. reviewing documentation provided by suppliers for compliance with the JVs quality system).
  • Providing monthly communications to the business on quality issues, topics, toolbox talks, lessons learned and similar
  • Providing proactive support, support materials, guidance, briefing and training required by individuals to carry out their work in relation to quality
  • Providing approvals for the quality documents and quality elements of documents
  • Maintain and develop good collaborative relationships with the client's quality/ audit teams
  • Providing monthly updates to CMDP Senior Leadership Team (SLT) on progress with the annual audit programme, identifying key deficiencies/gaps, and progress of improvement plans to remedy any deficiencies or generally improve or develop
  • Leading and facilitating external and internal audits of quality/ assurance on the project
  • Manage the Quality Advisor in line with parent company and JV HR processes.
About you

  • Experience of quality management within the construction industry (Waste to Energy or Water)
  • A recognised Internal Quality Auditor qualification (e.g. an IRCA recognised course)
  • Experience of writing formal quality management documents and undertaking audits
  • The ability to identify key issues, evaluate data, and draw informed conclusions
  • Strong written and verbal communication and negotiating skills
  • Confident facilitator and presenter
  • Ability to write both procedural documents and less formal training materials in a clear and consistent manner
  • Effective time and workload management
  • Ability to define goals and plan to deliver them
  • Ability to work to deadlines and manage changing priorities
  • Ability and desire to travel to meet the requirements of the role, in particular travel across the JV's area of operation, and occasional UK wide travel to suppliers.
  • High level computer literacy with proficiency in use of Excel, Word, PowerPoint and similar
  • Full driving licence
  • Flexible approach.

Qualifications & Experience:
  • Educated to Diploma or degree level in a quality or quality related discipline
  • ISO9001 trained Auditor (Registered Lead Auditor preferred)
  • Experience managing quality in a project delivery environment
  • Membership of a relevant quality professional body
Final Statement

We listened to our employees, so our Core Benefits are funded by us and include a Group Pension Scheme, Employee Assistance Programme, Life Assurance, Income Protection and funded membership to a Professional Institute. In addition to this we also offer a Private Healthcare Scheme, Private Dental Scheme, Cycle to Work, Volunteering Days and Save as You Earn Scheme.

At Costain we aim to be an accessible, diverse and inclusive organisation to continue to meet our customers' needs. We will be industry leading in our approach and people from all backgrounds will be proud to work for Costain. Our goal is to have a workforce that is representative of society.

We actively encourage applications from candidates who have a relationship with the armed forces community whether as a currently serving member or reservist, ex-military or wounded personnel or as a member of a service family.

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Costain. For a full role profile, please contact us:

The closing date for this vacancy may be subject to change any time at the sole discretion of the Business.

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