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Quality Transformation and Innovation Leader

Posted: 26 Mar 2021 Closes: 26 May 2021
Port Sunlight, United Kingdom Competitive
Permanent & Full-time URUVGLOBAL3550

Quality Transformation and Innovation leader – Europe

Schedule : Full-time.  The position will be open for 3 years

Primary Location : Port Sunlight / UK

Travel : Yes, 10 % of the Time


Quality Transformation Leader

Department: Innovation Quality Europe
Reporting to: Innovation Quality Manager Homecare, Beauty & Personal Care Europe


The Quality Transformation and Innovation leader plays an important role to embed and influence quality in Unilever’s new business models, including the ones related to merges and acquisitions.  The main responsibility is to define quality requirements relevant to the model, provide technical support; as well as influence that applicable Unilever quality and innovation frameworks and tools are being followed (such as risk assessment and risk mitigation, building in consumer feedback and learnings form previous projects, launch monitoring plans, post-launch evaluations)

Quality Transformation and Innovation Leader will interface with all relevant functions and areas (incl. Marketing, R&D, Legal, Regulatory, Supply Chain, Sourcing Units, Planning, Procurement, local, regional and global Quality teams) in order to guarantee alignment and engagement in all quality related activities.

Job Summary

  • Supports Unilever Quality strategy, governance and goals through European specific projects and targets.

  • Influence quality culture by continuously strengthen the understanding and meaning of quality in the Unilever Europe organization. Positively support consumer centric quality culture and its deployment throughout other functions within the business.

  • Define and implement end to end quality requirements for new business models

  • Support transition of Innovations from Merges & Acquisitions into Unilever models

  • Support roll out of new Brands or Categories into Europe by partnering with Brand, R&D and Supply Chain, embedding Quality requirements to ensure Consumer Safety.

  • Support define and transition of new business models and strategy including projects for new Brands, new channels (ecomm and Professional range)

  • Coordinate alongside Quality Capabilities on key Quality elements to be embedded in new business models

  • Provide quality inputs for decision making forums related to new business models

  • Provide support on continuous improvement for innovation framework and tools on merges and acquisitions and different business models

  • Identify and transfer “Best Practices“ and “Lessons learned” across divisions as well as across EU Quality community

  • Facilitate quality reporting and analysis related to new business models and innovations on merges and acquisitions

  • Serious Issue Management: Supports Unilever Europe in managing Consumer Safety, Legal or other incidents.


Desirable: University Degree level, in a Business, Science (Chemistry, Microbiology, Foods Science), or Engineering discipline


Essential: working experience in the following areas

  • min. 2-3 years of Quality, Supply Chain, Marketing and/or R&D experience in Personal Care, Food and/or Refreshment products

  • Problem solving and continuous improvement processes

  • Managing own workload and project planning. Must be able to take leadership on certain activities

  • Interpersonal relationships, strong team player, ability to influence where direct control or responsibility lays with other groups or functions.

  • Flexibility and ability to adapt in different situations.

  • Project Management

  • Experience in ‘Digitalization’ is a plus

Desirable: experience in the following areas

  • HACCP, GMP, ISO, Hygiene, allergen management

  • auditing skills (e.g. ISO 9001, ISO22716)

  • Statistical data analysis skills

  • Regulatory/legislation

  • Customer / consumer complaint management

Standards of Leadership (Competencies)

  • Purpose and service

  • Personal Mastery

  • Agility

  • Talent catalyst

  • Business acumen

  • Consumer love

  • Passion for high performance

Additional Information

Some European business travel is required. Occasional travel outside of the EU

This role is a 3 year fixed contract, however there could be opportunities within Unilever for other roles.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity


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