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Regional Head of HR SEU - Transportation (Role location flexible: Madrid, Barcelona, Milan, Rome or Luxembourg)

Posted: 2 Nov 2020 Closes: 2 Dec 2020
LU, Luxembourg Competitive
Permanent & Full-time -1737332485


This position can be based in Madrid, Barcelona, Milan, Rome or Luxembourg.

Work hard. Have fun. Make history.
That's our slogan, and we stand by it. Given our commitment to Human Resources excellence, we're confident that every one of our team members can also get behind it.

And year-on-year, as we continue to grow, we need to work as smart as we can, to keep all our team members fulfilled, motivated and empowered.

This opportunity will allow you to build and execute HR processes across the Sort Centers in France, Italy and Spain to deliver an engaging experience for our associates, an innovative staffing model for our business and commitment to customer promise. You will lead a team of Country HRMs who you will train, develop and grow into strong business consultation partners and relentless associate advocates. You will be a strong operational business partner who fully understands all aspects of their customer group in the France, Italy and Spain in addition to leading and delivering on Sort Center HR projects and programs. Working closely with your France, Italy and Spain business and stakeholder partner teams, you'll be a driving force behind development, coaching, and succession planning for future growth.

You will be able to work independently, with high skill and integrity; taking a hands-on approach interfacing with employees, managers and business leaders at all levels. You will proactively identify people and process related opportunities that have positive environmental and business impact and then working with customers & partners, to create solutions.

How You'll Shine

You will lead the growing France, Italy and Spain Sort Center HR network and ensure that Amazon is a great place to work while working backwards from the customer to ensure all sites are staffed with the right people, who are engaged in the business. You will develop talent in the operations and HR business lines to produce the next pipeline of Senior Leaders for Sort Centers and ATS. One of the most important, value-added aspects of your role will be acting as a consultant, or, as a bridge between Management and frontline team members and project stakeholders. You will be an innovator and a builder- developing HR processes and programs to impact not just the Sort Centers across France, Italy and Spain but the whole of the growing EUSC Network.

With your overall mission in mind:
· You'll bring your world-class people leader and evaluative, problem-solving skills to the table, including coaching, developing, proactive gathering of data from appropriate sources, in-depth root cause analysis, consistent reference to long-term plans and goals followed by decisive and confident action.
· You'll develop and maintain a healthy relationship with ER contacts and drive the implementation of Associate Forums.
· You'll coach and mentor leaders across EU countries for ATS client teams
· You'll maintain an emphasis on continuous improvement and best practices, to be shared with other ATS and partner teams


Basic Qualifications
· Proven experience and expertise in HR within an intense fast paced customer driven environment.
· Proven experience and expertise in Program and Project management
· Bachelor's degree in Human Resources Management, Business, or a related field
· 7+ years HR experience within an international, fast-paced and customer driven environment
· Experience in Employee Relations management
· Strong ability to prioritize and to meet your deadlines,
· Knowledge of UK country legal and employment framework
· Fluent command of English - both verbal and written
· Demonstrable ability to positively persuade and influence: you're a skilled negotiator
· Proven affinity for working in large scale workforce management: able to provide meaningful, educational consultation to managers and partner teams
· Proven history of implementing a long-term vision, for departmental growth
· You know that Invent & Simplify does not mean re-invent the wheel
· You're generous with your intellectual curiosity: you bring insight to the team from outside the company and further afield
· You're also resourceful, and comfortable with ambiguity regarding projects and tasks
· Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous.


Preferred Qualifications
· CIPD qualified or equivalent
· Mechanisms bar raiser


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