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Resource Manager - Tax L&I

Posted: 8 Jun 2021 Closes: 9 Jul 2021
London Competitive
Permanent & Full-time PwC_208915WD-int

12 month secondment, London or SE

About the Resourcing Team
Resource Management (RM) at PwC provides the right people for the right jobs, at the right time, in the right places - building client teams with a commercial mindset to deliver quality solutions. We work collaboratively with the Business to deliver deployment solutions as well as play a key role in the delivery of our people priorities including Fair Work Access, Diversity & Inclusion, Talent Development, Engagement and providing Career Development Opportunities for our people.
It's an exciting time to be in Resource Management as transformation is starting to shape the workforce of the future with us playing a pivotal role to drive this forward.
As a team, we maximise resource sharing and enable the delivery of PwC to our clients through line of service and cross line of service staffing, forecasting, utilisation, and workload balance while considering development and diversity initiatives.

Role outline
This role is directly responsible for the Listed Market Team in Tax. The Listed team is a team of circa 350 Tax and Legal professionals, spread across offices in London, the South East and Midlands. They are a multi-disciplinary and diverse team with a broad range of skill sets, from Corporate Tax, to Technology to Legal. The team deliver a mixture of portfolio and project based work, as well as Audit of Tax and a variety of other cyclical and one-off projects. The role has one direct report.

The key responsibilities of this role:
Optimising distribution of workload and deployment of staff, maximising profitability and chargeable hours, managing and overseeing joiners, leavers and secondments, while balancing the impact on employee engagement.
Delivering the workforce, resourcing and people strategies by having a deep understanding of vastly different proposition areas, market growth plans and headcount required to support these; balancing these with the needs of the individual.

Supporting the business to deliver robust and clear solutions that facilitate Fair Work Access and support the Tax and firmwide Diversity & Inclusion agendas, including providing input and expert support on the D&I strategy within the team.

Engage with, and promote the use of, technology in Resource Management, identifying opportunities to launch new products and embed and enhance the use of current technologies to enable effective and efficient resourcing, driving continuous process improvement
Managing key stakeholder relationships, acting as a sounding board and trusted advisor on resourcing/deployment matters, sharing best practice and advice on people deployment issues
Interpret and analyse Management Information (MI) to provide insight, make connections and spot opportunities to improve profitability and engagement.
Share knowledge and best practice and network with colleagues across the business and Resource Management Function
Collaborating with other Resourcing teams in Tax to ensure excess capacity is utilised effectively, and critical roles are sourced nationally where required.
Active member of the Listed & Inbound Resourcing and Operations teams, collaborating and working effectively with HC, BSL and Finance teams to achieve business goals.
Support the Senior Resource Manager and Tax Resourcing Team Leader with Fair Work Access and deliver the People Strategy for your Market Team and Tax overall.

Essential skills and experience
Experienced in resource deployment and workforce planning in teams with multiple distinct skills groups
The ability to build and maintain strong networks across all lines of service to enable efficient agility amongst transformation and technology resources
Strong relationship building skills with staff and stakeholders in the business unit as well as other operational areas such as Ops, HC, Recruitment, L&D and Finance
Effective challenge and influencing skills to becoming a trusted advisor to the business, including feeling comfortable challenging senior stakeholders to ensure FWA objectives are being met
The ability to think creatively when resourcing projects and to provide innovative solutions to complex problems
Be comfortable handling and manipulating complex data and new technology to support resourcing decision making, presenting it in clear formats.
The ability to adapt their resourcing style across various propositions with varying levels of demand
Be a confident change agent - experience in proactively managing and delivering change and resourcing projects in a fast-paced environment
Have an active approach to team and personal development, seeking opportunities for further development for self and others and effective at coaching and developing junior staff
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.

Learn more here
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
If you would like help and advice about applying for this role please visit the Career Hive

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If you would like help and advice about applying for this role please visit the Career Hive