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Restorative Justice Facilitator Volunteer (Telford)

Posted: 8 Mar 2021 Closes: 3 May 2021
Shropshire, England Voluntary
Volunteering 1685123433

Have you got what it takes to help victims and perpetrators of crime come together and resolve collectively how to deal with the aftermath of the harm and implications for the future?



Office location

Victim Support, Meeting Point House, Southwater Square, Telford, TF3 4HS

Full time/Part time

Flexible (Volunteer Only)

Hours per week


Work schedule

A minimum of 4 hours per week

Basic Salary


Contract type


DBS required?


Police vetting required?


Closing Date


Ref No


  • Restorative Justice Facilitator Volunteer (Telford).pdf
    (PDF, 527.63kb)

What will I be doing?
  • Administrative activities such as maintaining case files and notes
  • Facilitating restorative meetings and providing updates on how things are progressing
  • Contact with potential participants to get their consent to engage in the restorative justice process
  • Researching and evaluating information about the restorative justice process
  • Explaining what Victim Support does and what support is available
  • Supporting with restorative justice reports

What skills do I need?
  • Approachable and non-judgemental manner
  • Good listening and verbal communication skills
  • Ability to self-reflect
  • Basic IT skills
  • Ability to volunteer within our values, policies and procedures

How much time am I expected to give?
  • We encourage volunteers within restorative justice to commit to approximately 18 hours per case spread over several weeks, potentially amounting to six hours per week. Volunteering times are flexible as appointments with clients can be made during the day, in the evening (up to 7.30pm) or at weekends.
  • The role will involve regular one-to-ones with your manager and interactions visit clients, some of whom could be in prison. Whilst every effort will be made to minimise travel, you will likely need to use public transport or, ideally, your own vehicle, especially in places where public transport services are limited. All reasonable out of pocket expenses will be reimbursed, including travel expenses, in line with Victim Support's Expense Policy.

What does the training involve?
  • Foundation - this is eLearning that will take an average of 12 hours to complete over a 2-week period
  • Restorative Justice Facilitator Training - this is a 4-day consecutive training session
  • Prison - induction and training sessions

What are the benefits?
  • Gain experience in facilitating restorative justice between victims and offenders
  • Full induction, one-to-one support for the role, and opportunities for excellent training and to develop new skills
  • All volunteers have free access to the Employee Access Programme which provides free, confidential assistance with any work, personal or family issue
  • Rewarding sense of having made a positive difference to people's lives
  • Learn about the work of criminal justice agencies
  • All volunteers have free access to a wide range of e-learning opportunities

What opportunities do I get?
  • Join a team of like-minded people
  • Contribute to our valuable work
  • Ability to engage with the Victim Support Volunteer Panel
  • Opportunities to join in project teams and influence development throughout the organisation

How do I apply?
  • Apply Here

This opportunity is available to all applicants aged 18 and over. This role requires references and internal safeguarding checks. Volunteers will be asked to provide all relevant documents for VS to carry out these checks. All volunteers must have an active email address that they use regularly and be willing to engage in our electronic means of communication, keeping up-to-date with information on our intranet, maintaining personal details on our database, and engaging in two-way communication.

Victim Support

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