Retail Beauty Expert
Posted: 29 Nov 2019 Closes: 7 Dec 2019
CompanyJohn Lewis & Partners
Duties & Responsibilities
Would you love to provide an impartial and unique experience for our John Lewis customers? This exciting and innovative role could be just what you are looking for. You'll be responsible for providing inspirational personalised beauty advice, creating the ultimate cosmetic related "theatre" within our branches, and keeping ahead of the competition to provide market leading content to our social media followers.
This role will be pivotal in our move towards a more memorable and rewarding experiential shopping experience for our customers. You will embody customer centricity adapting your appointment to the needs of your customer and ensuing they leave the branch with an unforgettable market leading customer experience. Working as part of a team in our Beauty Society you would be facilitating appointments with customers, thinking commercially to maximize sales opportunities and hosting beauty talks to larger groups. You'll love keeping up to date with the latest trends in make-up and skincare and thrive on 'customer likes' on our social media platforms.Please ensure that you apply early, as once the vacancy has closed we will not accept any incomplete applications.
Required essential experience skills and qualifications
Qualifications should be at National Framework Level 4 or above. Examples include Diplomas, Certificates of HigherEducation, Foundation Degrees, HNDs and Bachelor Degrees.Customer facing selling or Service environment.Must have substantial experience across Beauty and Skin Care as a Beauty Consultant, Make Up Artist or Beauty Therapist.A deep understanding of image and the beauty industry. A proven track record in meeting and exceeding sales targets, buildingcustomer relationships and succeeding in achieving customer loyalty. Experience in presenting to groups of people. Computer literate, ability to use IT systems to communicate with customers
Required desired experience skills and qualifications
Keen interest in beauty and style.A qualification that includes a significant amount of content related to Beauty, Skincare or make-up artistry.Experience on a make-up counter would be beneficial.