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Safer Neighbourhood Specialist

Posted: 29 Mar 2021 Closes: 23 Apr 2021
Lancashire Competitive
Permanent & Full-time onward-housing/1172

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.At Onward we’re working towards creating positive spaces, which extends to not only to the communities we serve but to our workplaces being positive spaces that are open, diverse and inclusive.  Onward is committed to being a diverse and inclusive organisation in every aspect of our work. We are looking for a Safer Neighbourhood Specialist (1 post) to join our Safer Neighbourhoods Team.

Reporting to the Safer Neighbourhood Team Leader you will provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour (ASB).

You will provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints.

You will manage a caseload including initial assessment, investigation and legal recourse. You will undertake research and investigative opportunities for action and best practice and seek to maximise effective use of resources for safer neighbourhoods work.

To be successful, it is essential to have knowledge of housing regulations/law and County Court rules and relevant Government legislation for tackling anti-social behaviour issues. You will have a good understanding of the social, economic and political context in the neighbourhoods in which we operate whilst having the ability to communicate effectively with customers, colleagues and external organisations. You should be educated to GCSE standard or have equivalent qualification / experience.

All posts are recruited to the recruitment salary and movement to the confirmed salary is based on successful completion of a 6 month probation.  As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

Please note that due to Covid-19, we have adapted our working arrangements under government guidelines and Safe Systems of Work.  Discussions around the current working arrangements and Safe Systems of Work specific to the role will take place during the interview process. If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.




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