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Sales Operation Analyst

Posted: 27 Apr 2021 Closes: 27 May 2021
Shanghai Office, China Competitive
Permanent & Full-time 254407490

The Company:

SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.

We anticipate, and help organizations solve, their most pressing talent challenges. Our science, innovation, rigor and commitment to proving business outcomes make us a trusted partner to organizations across the globe. SHL helps our customers win, and we need highly motivated people to join our dynamic global team. We're driven by Strong Connections, Curiosity, Fearless Innovation, and Impact. More at

The Role:

Sales operations analysts lead and manage the entirety of sales operations and keep sales operations analysts intact and provide them with measurable goals to fulfill. They play an integral part in helping senior management understand how to scale the sales organization and drive incremental revenue and growth opportunities.

Key Accountabilities:
  • Coordinating revenue forecasting and budgeting processes used within the sales organization; establishing high levels of quality, accuracy, and consistency
  • Conducting analyses to gain deeper insights into business
  • Partnering with Finance on compensation design and providing goals for the sales organization
  • Administering, managing, and reporting on revenue forecasting and analysis
  • Assist with maintaining the functional areas of data management, forecasting, contacts, leads, opportunities, dashboards and reports, and ensuring data integrity throughout our CRM system
  • Responsible for creating the metrics to evaluate sales efficiency and productivity
  • Establishing effective analysis of sales force trends and performance in an effort to identify greater efficiencies and better manage and understand process bottlenecks and inconsistencies throughout the entire sales lifecycle
  • Assessing client and sales trends, feedback, and market movement; consolidate into recommendations for the executive team
  • Performing ad hoc analysis for senior management to provide data support for business decisions
  • Evaluating new tools and platforms to improve reporting and sales operations

Required Skills & Experience:
  • Familiar the use with MS Excel with proficiency is expected. Able to write simple VBA and use MS Query for doing some basic business analytics
  • Preferred to have experience with Salesforce for both operation and getting data from it for doing some basic analytics
  • Able to use other MS Office tools e.g. Word, Powerpoint and Access
  • Proficiency in English for both written and Oral
  • Degree or High Diploma Holders
  • 1 to 2 years working experiences is expected

What SHL Can Offer You:
  • A culture comprised of diverse, global teams who have a passion for collaboration and client service
  • A comprehensive benefits package from day one
  • Support, coaching, and on-the-job development to achieve career success
  • The ability to engage, influence, and impact a broad array of the world's leading executives


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