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Scheme Manager

Posted: 31 Jul 2020 Closes: 1 Sep 2020
St Faiths/Blenheim Rd/Woodstock Street, GB Up to £17,760.65 per annum
Permanent & Full-time LGR_LHGFB538492

Scheme Manager

Salary: Up to £17,760.65 per annum

Location: Lincoln - St Faiths/Blenheim Rd/Woodstock Street

Contract: Permanent

Closing Date: Tuesday 01 September 2020

Job Reference: LHGFB538492

Longhurst Group is one of the leading housing groups in the Midlands and East of England, providing more than 23,000 homes and high-quality care and support services.

We are looking for a professional and caring person to join our team in Lincoln as a Scheme Manager. We could be looking for you if you are someone with experience of overseeing the welfare others and looking for a full time role.

If you have a passion to make a real difference for our residents and the community they live in you'll likely hold the same values as us. Heartfelt service, doing everything to the best of your ability and striving for excellence whilst treating everyone with respect. Does this sound like you?

If you are able to help us we're looking for someone who can live our values and help improve lives.

The Role

Do you want to work for a company where you can make a difference?

Here at Longhurst Group we want to deliver an excellent housing service by listening to our customers, caring about the communities they live in and supporting people to live the life they choose to live and provide a localised and dedicated service with an added personal touch.

As a Scheme Manager you will:
  • Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well maintained environment is delivered.
  • Oversee the day to day welfare of residents and to provide a calm and attentive response in the event of an emergency
  • Provide a focused approach to the monitoring of all contracted services provided to the scheme, ensuring they are delivered to a high standard.

As a values-led organisation, with values that include 'Push the Boundaries' and 'Fun and Fair', you can imagine the kind of communities we want to create for our customers.

About You

Our ideal candidate will possess a passion for working with our residents and will appreciate the importance of providing great customer service. We are looking for a Scheme Manager with a strong customer focus who will go that extra mile. In order to deliver service excellence, you must demonstrate empathy, patience, humour and a 'can do' attitude.

As a Scheme Manager you will ideally be:

  • Professional and friendly personality with a commitment to providing excellent customer care.
  • Have an ability to support residents' needs and expectations.
  • Demonstrate excellent communication and administration skills.
  • Able to support willingness to work additional hours when required.
  • Able to drive with your own vehicle.

We value your support.

Our commitment in return for your passion, skills and knowledge is to provide you with the following;

  • A minimum of 28 days holiday.
  • Up to 1400 internal bite size courses available via our internal learning system you can explore to self-develop your career:
  • A generous sick pay entitlement.
  • Family friendly maternity and paternity pay scheme.
  • Free counselling available to all employees.
  • Access to all our internal career opportunities across the entire business.

5 core values underpin everything we do each day at Longhurst Group.

  • In it together - You'll be driven to help us to improve lives together.
  • Heartfelt Service - You're values are to care for customers and colleagues.
  • Own it - You have pride and passion in all you do.
  • Push the boundaries - You're always looking for new ways to improve the way you work.
  • Fun and Fair- You work hard but you treat everybody with respect.

Click here to see how Longhurst Group will meet our 2025 Improving Lives agenda.

If your application shows that you share our values, we'll invite you to meet one of our team. We can't wait to meet you...

(The important things - Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Equal Opportunities.

Longhurst Group is an equal opportunities employer and positively encourages applicants that reflects the diverse communities we work with. We invite applicants to contact the employer to identify any additional support they may need during the recruitment process

Apply today #LonghurstGroup #ImprovingLives.

Applications close on 1st September
Interview date. 9th September

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