Section Manager, Systems Support CDHs
Posted: 15 Feb 2020 Closes: 27 Feb 2020
CompanyWaitrose & Partners
Duties & Responsibilities
What's the role about?This is an operational role delivering IT support, system issue resolution and IT training for all areas of the branch. You will add value to the efficient and profitable running of your department in order to achieve your Business and personal objectives, along with those of your team and the branch.
What you'll be doing as a Section Manager, Systems Support Customer Delivery Hubs:You will be working in an operational role in which you are a member of the Systems Support team and the first point of contact for all IT training, infrastructure support and IT developments within the branch.You will have an outstanding level of systems and process knowledge and has the expertise to deliver the required service level to the branch. An ambassador for the John Lewis brand who is focused on delivering a consistently exemplary internal customer experience. You will be required to undertake a variety of different tasks and must have the ability to balance the differing needs of the branch. You will accurately adhere to the business systems and processes to minimise loss and protect profitability. This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure and 5 year financial probity.We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application. Please note we reserve the right to close the vacancy early in light of a large response.
Required desired experience skills and qualifications
IT/Systems qualifications Technical systems knowledge