“Being a Security Manager at Heathrow is the most diverse and dynamic day-to-day managerial role you could ask for.” Daniel
80.1 million passengers passed through Heathrow in 2018. That’s why we pride ourselves on providing these travellers with great facilities in a fantastic environment, but nothing matters more to us than their safety and wellbeing. Our dedicated security teams are such a vital part of our operation. And it’s why, as a Security Manager with us, your leadership skills will make all the difference.
Drawing on your management background, you’ll head up one of our security teams – these typically comprise 10- 25 security officers. That means mentoring, motivating, supporting and inspiring them to perform at the highest level across passenger and staff screening areas, fixed and control posts and terminal patrols. As a front-line leader, you’ll make sure every member of the team delivers operational excellence in terms of safety, compliance, service and efficiency. It’s all about making our customers feel welcome and secure whilst keeping them flowing smoothly through the airport. You’ll have emergency response duties too.
This is a demanding leadership role, so you should have solid experience of managing a high-performing team as well as a proven ability to identify and drive through improvements. Experience of working in another strongly regulated, process-driven environment is important, and you’ll have the confidence, resilience and ingenuity to respond to operational incidents and emergencies.
Life with us means being part of a team of 76,500 people from all sorts of backgrounds, all brought together by one common goal: to make every journey better. Lead our security and help shape our future.