Skip to main content

Senior Business Analyst

Posted: 22 Jan 2022 Closes: 3 Feb 2022
Bristol, United Kingdom Competitive and great benefits
Permanent & Full-time -1286121654

Your title
Your subtitle

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we've got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you're welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team's deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you'll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

The Senior Business Analyst (SBA) will lead the requirements gathering, scoping, planning, gap analysis and functionality improvements for Mobile Networks projects and / or programmes to drive achievement of the business strategy.

You will be part of a very friendly team in our Bristol office where we are proud of our working environment where we coach, mentor and support each other.

The team and business have been through change and new ways of working and continue to evolve and believe this is a great place to work as a Senior Business Analyst.

You'll have the following responsibilities

• Take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisational change.

• Support the Mobile Networks and design directorates in understanding business needs and opportunities; assessing options and potential benefits.

• Identify stakeholders and their business needs. Work with these to understand problems, create options, assess feasibility and define scope of the solution

• Elicit, analyse, challenge, prioritise and document requirements to enable development of the E2E business solution.

• Working with Mobile Networks Architects and / or Solution Designers to ensure that solutions are fit for purpose, cost effective (e.g., leveraging 'out of the box' functionality as opposed to heavily bespoke) and maintains or improves operational performance.

• Work in partnership with Mobile Networks stakeholders to ensure that solutions are fit for purpose, cost effective and maintain or improve customer experience / operational performance.

• Identify process impacts and lead implementation of required changes within Mobile Networks.

• Supports preparation of business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

• Capture and track the delivery of the requirements within the final project deliverables.

• Ensure user experience is at the forefront of design and implementation of required changes.

• Provide input into Test Strategy and Plan.

• Proactively work with wider Networks communities and peers to develop and evolve methodologies, tools and techniques.

You'll have the following skills & experience

• Experience of both Agile and Waterfall approaches.

• Strong track record of analysis assignments which have resulted in value add solutions.

• Experience of business process and operations within a service provider environment.

• Extensive expertise in breaking down problems, creating options and assessing feasibility.

• Strong experience in building and sustaining effective and trusted relationship at all levels up to Director.

• Experience of various tools and techniques, e.g., walkthroughs, requirements analysis, modelling, UML Use Case, Activity Diagrams, process and customer journey mapping.

• Excellent communications and presentation skills.

• A good understanding of project lifecycle methodologies such as Prince 2.

• Experience of developing strong business cases.


• Competitive salary

• 25 days annual leave (plus bank holidays)

• 10% on target bonus

• Option to join the Healthcare Cash Plan

• Pension scheme

• Shares Plan

• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

• Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
If you would like help and advice about applying for this role please visit the Career Hive

Share Job

If you would like help and advice about applying for this role please visit the Career Hive